Spitzer Kia Cleveland - Service Center

Excellent customer service Desmond was very nice and able to fix my light and was very fast and effient. I was in and out even though I had a rough day. Desmond was very nice and able to fix my light and was very fast and effient. I was in and out even though I had a rough day. More

Excellent service!! Hello I came into kia today for an oil change and Desmond Peebles took care of me. I was pleasantly surprise how nice my car looked. He brought the Hello I came into kia today for an oil change and Desmond Peebles took care of me. I was pleasantly surprise how nice my car looked. He brought the car around, was very cordial, ioened the door for me. He also explained everthing very clearly. Wish more dealerships had employees like this. Thank you! More

Smooth simply and easy Was having a bad horrible day and they made my day so much easier answered all my questions and made me feel at home thank you Was having a bad horrible day and they made my day so much easier answered all my questions and made me feel at home thank you More

Staff helpful and courteous. I have had all my mechanical work done at Spitzer Kia since 2011. Leased a 2017 Optima there last year. Service and sales excellent. Kim Beutel in ser I have had all my mechanical work done at Spitzer Kia since 2011. Leased a 2017 Optima there last year. Service and sales excellent. Kim Beutel in service does an excellent job. Desmond Peebles in service did well also. More

Excellent Customer Service - Desmond My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over and beyond the call of duty. During the process his communication was great and let us know what was needed every step of the way. The job was done quickly with excellent results. Anytime you visit this Kia dealership please ask for Desmond!!! More

Tire Replacement I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. More

Great customer service Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks More

My key fix He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brak He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brake light was out and brought it to my attention so i can get that took care of too. More

Warm and welcoming service experience I came in for an oil change on a Friday afternoon and was greeted by the very warm and welcoming demeanor of service team member Desmond Peebles. He w I came in for an oil change on a Friday afternoon and was greeted by the very warm and welcoming demeanor of service team member Desmond Peebles. He was thorough in assessing what my needs were and was very helpful in helping me fine tune the services my Kia Soul was in need of. Provided peace of mind while I waited. A very easy going and stress free experience. More

Always an easy visit This morning I had a flat tire. From the roadside assistance to the help at the dealership my issue was taken care of in a fast manner. I was offered This morning I had a flat tire. From the roadside assistance to the help at the dealership my issue was taken care of in a fast manner. I was offered a water and a snack as I waited. Desmond Peebles offered great customer service throughout the visit. More