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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
350 Reviews

350 Reviews of Spitzer Kia Cleveland - Service Center

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July 13, 2024

Great overall experience. Belinda Frost is the consummate professional in handling customers throughout their visit. More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Spitzer Kia Cleveland responded

It is our honor to know your experience working with Belinda was absolutely met with the utmost highest standards, Jake! We are grateful for your recommendation to others as that is our biggest compliment as a team. We wish you safety in your travels!

June 28, 2024

Dealership is great overall. George Woods is a brilliant salesman. I came in for service on a car and left with a much newer car lol. Mr. Woods is a very kind courteous salesman More

by bradleyclinton05
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gemelas
Jun 28, 2024 -

Spitzer Kia Cleveland responded

Bradley, We greatly appreciate you for leaving George this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that George could provide you with top notch service. We are delighted to know that he was very kind, courteous and has a nice personality. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!

June 11, 2024

James Martin was an exemplary employee…. he was courteous, and very professional, the car was returned all washed up and looking like it was brand new. I would not hesitate having my Soul ser More

by ibogdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Jun 13, 2024 -

Spitzer Kia Cleveland responded

Providing outstanding and quality service is so important to us here at Spitzer Kia Cleveland and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was courteous and very professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 04, 2024

Have had nothing but a great experience at this dealership. From leasing a brand new car to having my vehicle serviced. More

by blindmelon1341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Spitzer Kia Cleveland responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you have had nothing but good experience's here. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 27, 2024

I find that my experiences at Spitzer Kia West have always met my expectations in the past and continue to look forward for more in the future. More

by TripleT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review about our team! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely!

May 21, 2024

I always take my Kia to Spitzer for service even though there is a dealer close to me. The service is great, and my service person Belinda Frost is always on the ball. She gets me in and out as quickly a More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review, Richard! Offering quality and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. Please drive safe.

May 20, 2024

Belinda Frost was freaking amazing, polite thorough and was there 10 hrs later when I picked it up.. A-1 service… More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review, Pete! We are delighted that Belinda took great care of your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if anything!

May 10, 2024

It was a pleasure working with James Martin. I may have had to take my car back but he was very polite. Professional, courteous and concerned with the issue with my car. He kept me updated in d More

by Drukitty113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
May 10, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive feedback! Providing quality and efficient service is so important to us, and we are glad that James' efforts could meet your satisfaction. We are delighted to hear of your kind words. Safe travels!

April 28, 2024

I took my car in for repairs and the team was excellent. There was a little unforeseen situation in the beginning but Scott Peterson made up for that! I will definitely bring my Kia Seltos back in the futur More

by Jowharah Sabir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Peterson
Apr 29, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for this positive review about Scott! Offering quality and efficient service is so important to us, and we are pleased that your experience met your satisfaction. Please be sure to give us a call if there is ever anything more that our team may help you with!

April 19, 2024

I felt that the staff were helpful and sensitive to my issues .I also felt that the service staff James Martin was trying to facilitate my visit as quickly as . possible. I feel at this time that the mana More

by tedchaplik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Curran
Apr 19, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that James could provide you with the quality care that you so much deserve. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

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