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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
350 Reviews

350 Reviews of Spitzer Kia Cleveland - Service Center

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April 18, 2024

James Martin was professional and a pleasure to work with. I enjoy coming to this Kia dealership! More

by angelalozada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Apr 18, 2024 -

Spitzer Kia Cleveland responded

Thank you for the positive review, Angela! Providing top-notch service is so important to us, and we are glad that James' efforts could meet your satisfaction. Please contact us if anything!

April 16, 2024

Belinda Frost took great care to listen to my questions and sit in the car and explain a couple things to me. The dealership is clean and effective . I would recommend it More

by Audie 1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zade Assad
Apr 16, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and proud to know Belinda provided you with a 5-star experience! Safe travels until we meet again.

April 04, 2024

Belinda Frost was absolutely wonderful, my experience was a home run at Kia.. She was a professional in every aspect of my appointment. I highly recommend the service department at Kia. More

by maryffeckanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Spitzer Kia Cleveland responded

It's great to know that Belinda had the opportunity to work with you, and made your overall experience hassle-free. We appreciate you taking the time to leave us this 5-star review and a great recommendation. Please do not hesitate to give us a call if anything!

March 20, 2024

Good service clean and knowledgeable Belinda frost did a great job explaining everything going on with the car More

by rocks13to5084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Belinda! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

March 15, 2024

Excellent communication and follow-up from the service adviser, Briann Beerwa. I needed some questions answered and keys programmed. They took me in right away and completed work within a half-hour. I wil More

by SokeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Beerwa
Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Briann this wonderful review! We are overjoyed that she could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!

March 14, 2024

Excellent service from Belinda Frost. She is a caring and a very helpful lady. Her service was excellent. More

by Mmey07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are so glad that Belinda could get your automotive needs taken care of- quickly and efficiently. We wish you safe travels!

March 13, 2024

The service department was no help they would not listen to what I was telling them More

by timothydixon1234tcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Caudill
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Joseph is as very patient and polite . Service is very good he was wonderful. Thank you More

by Cherylbanks59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Spitzer Kia Cleveland responded

Joseph greatly appreciates your positive review! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

March 10, 2024

My overall experience at Spitzer Kia West was excellent. Belinda Frost was very attentive to my needs and she explained everything clearly and thoroughly. All staff members I encountered were friendly and h More

by Maura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmella Gullas
Mar 11, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! It's wonderful to know that Belinda was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 06, 2024

The Spitzer location is always clean, friendly and there are always familiar faces. Car sales typically have a high turnover rate for the past 10 years as a customer with this location their are quite a few More

by changedin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Vinoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Youseff Albeik, Carmella Gullas
Mar 07, 2024 -

Spitzer Kia Cleveland responded

Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Than you for the positive feedback! Please do not hesitate to give us a call if you ever have any further questions or concerns.

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