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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
350 Reviews

350 Reviews of Spitzer Kia Cleveland - Service Center

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March 06, 2024

Belinda Frost was very helpful and answered all my questions. She kept me informed and she was very professional More

by Bradykathy337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Spitzer Kia Cleveland responded

It's wonderful to know that Belinda kept you well informed through out your recent visit. Our guests' satisfaction is our utmost priority. Thank you so much for your positive review! Safe travels until we meet again.

February 28, 2024

Exceptional service - friendly, efficient, good explanations, kept me updated. Good follow up and follow through. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houseful Albeik
Feb 29, 2024 -

Spitzer Kia Cleveland responded

Jamie, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and provide a seamless, 5-star experience. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 25, 2024

At SPITZER during my many visits I had to remind everyone from the person who opened the door to the manager that I wasn’t a “movie star” or celebrity since all of them treated me as if I were one. That inc More

by S 10-E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Martin - Service Mike - Sales Manager Melissa - cashier, Vincent Viscusi, Christian Negron, Zade Assad
Feb 27, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving James this 5-star review! He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to let us know how he and the team may be of further assistance to you in the future!

February 24, 2024

Excellent service from the time I pulled up to the delivery of my car. Youself was very respectful More

by Jpfitzmba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Youself this excellent review! We are happy to hear that he took great care of you throughout your visit. It is our pleasure to serve you, and we look forward to working with you again the next time you are in need of automotive service!

February 20, 2024

They are very accomadating with courtesy. I have never left without being pleased. They take time out to make me understand the issue. More

by tverna216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MELISSA MYERS
Feb 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 07, 2024

My car was finished before the time it was promised . Everything that was done was explained throughly More

by Ralph Glennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review, Ralph! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. We hope for an opportunity to work with you again

February 04, 2024

Service was fast. Service representative was excellent. Vehicle was ready when promised. Youseff Albeik was very helpful. More

by Reenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! Providing top-notch service is so important to us, and we are proud to know that Youseff's efforts could meet your satisfaction. Safe travels until we meet again!

February 01, 2024

Youseff Albeik was great, the process was quick and easy. I always do my services here. More

by jacksoik
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Spitzer Kia Cleveland responded

It's great to know that Youseff continues to take great care of you and your automotive needs. Thank you for taking the time to leave us this great review and recommendation. Safe travels until we meet again!

January 31, 2024

Belinda Frost in service, helped with my routine service. Had my vehicle completed and back to me in a timely manner. Always friendly and answers any questions I have. Christian Negron in sales also helps me More

by tabitha4cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Negron
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this amazing review! We are happy to hear that Belinda, Christian, and the team could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

January 30, 2024

All was good. I was received well and taken to the waiting room. They did it faster than promised and provided the best service. More

by aminagalaguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Safe travels!

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