Spokane Hyundai

Staff was very patient and knowledgeable I was treated with respect and the staff was very professional. They explained the process and my work was completed sooner than the estimated time. C I was treated with respect and the staff was very professional. They explained the process and my work was completed sooner than the estimated time. Clean and comfortable waiting room. I will definitely go back for all of my vehicle issues. More

Just a dashboard rattle Dropped-off my car at 8:30 AM to have a dashboard rattle inspected. Sounded like it came from steering column area. I bought this car brand new on 5 Dropped-off my car at 8:30 AM to have a dashboard rattle inspected. Sounded like it came from steering column area. I bought this car brand new on 5/27/19, so I wanted to get this inspected. I parked it along the side and asked for a courtesy shuttle ride to the gym 1 mile a down the street. 2.5 hours later, I asked to be picked-up and driver arrived 30 min later. Got to the dealership and was asked to drive the car for them to see if they can find the rattle. The car was in the exact same spot and location I had left it, backed-in at a slight angle. I was told they drove it around and he wanted me to drive it to see if it was the same noise they heard. Pretty sure it wasn’t even driven! Seeing as this was going to take longer since nothing was done while I was gone, they dropped me off at my workplace. 3 hours later, diagnosis was wind noise coming from side view mirror, which disappeared when mirrors were tucked in (I tried this later that night and still had the same exact rattle noise I complained about). I removed my fuse box door and tapped the area around it and heard the rattle. The noise is under the dash board, for sure, NOT from “wind noise”. Complete waste of a day!!! More

Super Friendly and Patient Staff This was a really nice dealership! All the staff was friendly, and answered any questions I had. None of them were pushy or trying to rush us and expl This was a really nice dealership! All the staff was friendly, and answered any questions I had. None of them were pushy or trying to rush us and explained all the car details and warranties very well. Even though I came a little unprepared we still made it work. (Also their vending machine in the waiting room is great:P) More

wonderfull customer service I was very impressed by the helpful positive attitudes of everyone I encountered at Spokane Hyundai. All the employees were friendly. I did have a lon I was very impressed by the helpful positive attitudes of everyone I encountered at Spokane Hyundai. All the employees were friendly. I did have a longer than expected wait and I was short on patience when my car was done but because the guy who checked me out was so great I left in a good mood and didn't mind the wait as much. More

Great shop to work with! My wife and I stopped in with scheduled service appointments to get both of our vehicles worked on. Dropped off both vehicles with an oil change on o My wife and I stopped in with scheduled service appointments to get both of our vehicles worked on. Dropped off both vehicles with an oil change on one and more work needed on the second one. First vehicle came back faster than expected and we were able to head off on the rest of our morning. Second vehicle was finished earlier than promised, so they called us up to let us know. We came back and the extra work looked great. They did a fantastic job of being clear and concise about everything that was needed and accomplished. The strongest point is the great shop staff that allowed us to come and go quickly while still giving us back both our vehicles before noon. After multiple very successful visits, we are extremely loyal to this service center. More

Excellent service I was early for my appointment, they got me in early . Very much appreciated as I live out of town. Thank you Robert I appreciate your continued rec I was early for my appointment, they got me in early . Very much appreciated as I live out of town. Thank you Robert I appreciate your continued recommendations! More

Great experience Heidi and Justin both very knowledgeable We began our research on line and Heidi was by far the most helpful and responsive of the 4 dealerships we worked with. She was very patient with our We began our research on line and Heidi was by far the most helpful and responsive of the 4 dealerships we worked with. She was very patient with our slow decision making process. Never felt any pressure to rush to buy. The day we picked up the vehicle Justin did a fantastic job of handling our purchase. In our short time with him he made us feel at ease and when we left we felt like we had another friend at the dealership. Justin took the time to assist my wife in setting up her phone and going over the basic functions of the vehicle. The total experience was great and would return and recommend to others to try Spokane Hyundai. More

20K service Excellent service and follow through. They did exactly what they said they would do in the 1 hour promised. Staff were very friendly and professional. Excellent service and follow through. They did exactly what they said they would do in the 1 hour promised. Staff were very friendly and professional. Also, got some good information on the next service visit. More