Springfield Ford Lincoln

I thought buying a car was supposed to be a hassle Right from the first communication, everyone at this dealership was friendly and informative. Bob made me feel like a member of his family - I truste Right from the first communication, everyone at this dealership was friendly and informative. Bob made me feel like a member of his family - I trusted him. The car was exactly as advertised - I'm thrilled! More

Great car from a great dealership Bob Flick is the consummate professional, He got me the right car for the right deal. Your dealership is well served with Bob Flick there. Bob Flick is the consummate professional, He got me the right car for the right deal. Your dealership is well served with Bob Flick there. More

Great Service Steven LaMonaca is the best service manager in the business. Competent, knowledgeable and customer oriented. I trust all my cars to Steven LaMonaca! T Steven LaMonaca is the best service manager in the business. Competent, knowledgeable and customer oriented. I trust all my cars to Steven LaMonaca! Thanks Steve! More

Great Experience! I went to 9 dealers and looked at all of the midsize SUVs and talked to 9 people that tried to convince me to buy their midsize SUV. Bob just talked l I went to 9 dealers and looked at all of the midsize SUVs and talked to 9 people that tried to convince me to buy their midsize SUV. Bob just talked like a person. We bought from him! More

Excellent, Bob Flick is the best. In the past five years my family has purchased one Lincoln and four Fords . All of them we have purchased from Bob Flick. He has been fantastic to w In the past five years my family has purchased one Lincoln and four Fords . All of them we have purchased from Bob Flick. He has been fantastic to work with. We highly recommend bob and Springfield Ford/Lincoln. Bob is a gentleman, treats us with respect, and takes all of the time that we need; no rush, no high pressure. today, Bob matched me with the Ford Edge perfectly. I am very happy. Their service has been great, always on time, vehicles returned clean, and work done as promised. Thank You. More

fantastic service the entrer dealership showed friendliness and terrific customer service-----very attentive --created a feeling that you were first and they were ther the entrer dealership showed friendliness and terrific customer service-----very attentive --created a feeling that you were first and they were there to serve YOU More

Thanks for getting me in my new car! Bob was great in getting me in the exact car I wanted and that met my needs! Didn't push to up sell me and didn't rush me to make a decision. I was ta Bob was great in getting me in the exact car I wanted and that met my needs! Didn't push to up sell me and didn't rush me to make a decision. I was taken advantage of by a previous car dealer, so was skeptical about getting my next car. Bob made me feel at ease and explained everything every step of the way. Need a new car? Go see Bob! More

friendly and accommodating Bob,Chuck and John all helped to make our car buying experience a good one. Both my husband and myself walked out with a new car and we were overall h Bob,Chuck and John all helped to make our car buying experience a good one. Both my husband and myself walked out with a new car and we were overall happy with our experience. More

Painless and to the point Was in the market for a certain used car and came in to test drive one. Al Ubaldini was my rep and the experience was altogether very pleasant. We too Was in the market for a certain used car and came in to test drive one. Al Ubaldini was my rep and the experience was altogether very pleasant. We took the car for a spin, he told me a few things about it, and then gave my wife and I some time to check it out ourselves without feeling any pressure. Once we sat down to talk price, we got straight to the point and the negotiation was surprisingly painless (I say it like that because I personally suck at negotiating), but our discussion felt balanced and I had a strong impression that he wanted to work with me. I ended up leaving with the car I wanted, and for the price I wanted. More

Customer Service/ Picking up car I recently visited Springfield Ford and I must say, my experience was extremely positive. Upon picking up my 2017 Ford Edge, Bob Flick assisted us and I recently visited Springfield Ford and I must say, my experience was extremely positive. Upon picking up my 2017 Ford Edge, Bob Flick assisted us and was extremely knowledgeable and friendly. He showed us the aspects and features of the vehicle in full detail. He went above and beyond to answer our questions and help us understand the technology. It was apparent he was passionate about his career and cared about our experience. I am aware of the negative stereotypes of car sales people and he did not fit that bill! Bob Flick is the reason we will purchase our next car vehicle at this dealership! -Annemarie Carney More