Springfield Hyundai

Reason for Visit: Sales

I recommend this dealer: No

My Review of Springfield Hyundai:
I called Springfield Hyundai to inform them that the gas mileage they posted in their March 25 newspaper advertisements is way above the manufacturer's specifications and asked where they got their information.<br>A salesman named Bill said it is a misprint and asked &quot;What do you want me to do about it?&quot; and asked if I wanted to speak to the manager concerning this issue. Using obscene language, Bill yelled across the floor to Rick, the manager, and I was transferred to Rick's voicemail. <br>I called Bill back to ask him if it is often for a customer with a simple question to receive this type of service from Hyundai Springfield, and if so, how does he expect a customer to buy a vehicle. Bill replied that he doesn't want to sell me a vehicle anyway!<br>Bill then yelled across the floor &quot;Help me out here, guys.&quot; Rick, the manager gets on the phone, says he doesn't want to do business with me, and hangs up!<br>Great Customer Relations Skills! What do you expect. They are only salesmen.

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