St. Cloud Subaru - Service Center

Routine service here simply takes too long. Yesterday was longer than usual and I understand short staffing but a simple oil change and tire rotation is always at least an hour...at a small ow Yesterday was longer than usual and I understand short staffing but a simple oil change and tire rotation is always at least an hour...at a small owner garage down any street that same service is 20 minutes. You have state of the art equipment that they do not; you should be able to at least equal their service time. When my maintenance contract is expired, i will seeek routine service elsewhere. More

Their representatives are very helpful and thorough. They made sure all my questions were answered and my car was running well. They made sure all my questions were answered and my car was running well. More

The work was completed in a surprisingly short time, and the help I had asked for to help me understand my car's settings was provided by Chris, who sat in my passenger seat, connected my phone, and went ov the help I had asked for to help me understand my car's settings was provided by Chris, who sat in my passenger seat, connected my phone, and went over the settings patiently, asking again and again if he could help with anything else! More

First time in for service and Alex promptly checked me in, went over everything that would be done, the cost and estimated time that my Outback would be ready. My Outback was ready before the estimated ti in, went over everything that would be done, the cost and estimated time that my Outback would be ready. My Outback was ready before the estimated time at the cost that was discussed. Excellent experience from start to finish. More

Professional and friendly service. They are great about letting me know what my car needs and updating me. They are great about letting me know what my car needs and updating me. More

The service is awesome. I would highly recommend St. Cloud Subaru of St.Cloud. I am very pleased with my 2023 Subaru Crosstrek Sport. I would highly recommend St. Cloud Subaru of St.Cloud. I am very pleased with my 2023 Subaru Crosstrek Sport. More

Oil changes take anywhere from 2-4 hours. And if you're lucky, they might forget to change it all together. And if you're lucky, they might forget to change it all together. More

I've been working with this dealership since 2010. The service department is the most important relationship one can have with a dealership. They have always been personable, professional, reliable, a The service department is the most important relationship one can have with a dealership. They have always been personable, professional, reliable, and responsible. More

Chris was helpful on the phone, and welcomed me for the needed service, which was completed right away. needed service, which was completed right away. More

Easy access, friendly staff, and timely service. Questions answered by staff in a friendly and courteous manner. All interactions were pleasant. Questions answered by staff in a friendly and courteous manner. All interactions were pleasant. More