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St. Cloud Subaru - Service Center

St. Cloud, MN

4.7
445 Reviews

445 Reviews of St. Cloud Subaru - Service Center

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February 20, 2024

The dealership has been very responsive to my questions and requests. Everyone at this dealership is very friendly and helpful. More

by annschwartz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
February 20, 2024

An oil change only should not take 1 hour and 45 minutes. Especially by appointment. Service rep was friendly and helpful. But no updates were volunteered and at 1.25 hours I had to ask when the car would More

by TNTMOMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
February 19, 2024

Always well organized and efficient. I was in and out quickly, which I appreciate very much. Waiting area is clean and pleasant. And I love the online updates and bill pay option. More

by ljboomgaarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Konnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

The bolts on my tires were not tightened all the way, my wheel was ready to fall off. Cost me $50 plus dollars at Firestone. Charged me for synthetic oil, put conventional oil in. Had to make another tri More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Konnight
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

The Subaru team was Thorough and provided Great communication. Throughout the service timeframe. Wonderful customer service. More

by JULIECRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Konnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer was fantastic. I don’t remember his name.
February 19, 2024

The space to wait was clean, quiet, comfortable, restroom adjacent and had access to snacks and drinks. The service writer is very kind and service was performed quickly. More

by ERIN1LEACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service writer)
February 19, 2024

Clean facility, pleasant, courteous staff. Waiting area provides the option of relaxing or on line work More

by justinvcavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis was friendly and professional
February 18, 2024

Fantastic service and always great at making sure we know what is going on with the vehicle while it is being serviced. Thank you! More

by HANNNAHM95
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex
February 18, 2024

Quick and honest service. I was able to get in right away and was back out the door in less than an hour. Christopher made recommendations for some future service needed so I’ More

by JLEE5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 17, 2024

Always pleasant staff. I’ve been able to schedule work within a day. Waiting room is very comfortable. More

by JIMDEGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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