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Staffilino Chevrolet Inc

Martins Ferry, OH

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67 Reviews

900 S 4th St

Martins Ferry, OH

43935

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67 Reviews of Staffilino Chevrolet Inc

November 02, 2018

Excellent experience! Tom Brown is awesome! I had a trade in and got a great price for my car and found this beautiful 2018 fully loaded GMC. Tom and Kevin who handled the More

by kayla_marie3@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown
September 25, 2018

Awesome experience Jeff went above and beyond. Highly recommend him to anyone. Everyone there was really nice and very informative. They took care of most of the work More

by Ibekasun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aspenleiter
September 23, 2018

Very nice dealer ship to deal with!! Everyone was so nice and friendly and they have great prices on there vehicles! I’d recommend them to anyone! Thank you all so much for everything! More

by Kendall13!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown
September 14, 2018

Complete & Total package of Excellence So much to be said about this dealership!! I searched for my car for so long and when I found it at their shop they made it happen!! Fast, friendly, More

by Susie’s Fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Jeff Aspenleiter
September 14, 2018

Great Experience! As always, Staffilino continues to exceed our expectations. Tom was our salesperson and he did not disappoint! Excellent customer service and very per More

by Pwhita37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown
September 07, 2018

helpfull and friendly Tom and Kenny both were helpfully and friendly as they helped us through the process of buying this car today. Thanks guys and thanks Staffilinos. More

by Porchguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Kenny Imer
August 27, 2018

2015 trax Tom Brown was absolutely amazing to work with and he made sure we got what we NEEDED not just wanted out of a Vehicle! We are beyond happy. More

by Laikyne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Kenny Imer
August 17, 2018

Tony Trouten is done with GM and Staffilino After this 2014 Rustarado, that i bought at Shaftilino,.I will not be buying anymore GM products! I bought it and took it back immediately because it More

by Buckbusta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hores
Aug 20, 2018 -

Staffilino Chevrolet Inc responded

Mr. Trouten had a legitimate concern of a noise coming from his truck that was difficult for my technicians to verify let alone try to fine the source of the noise. Unfortunately in our field there is a lot of loud noise that does effect our hearing and that was a main factor in this concern. We contacted GM technical assistance an requested a field engineer to inspect vehicle to verify and help fine source of concern. The field engineer inspect the vehicle twice on two separate visits before finding source of noise. On second visit they actually sent two field engineers find source of the noise.

Aug 21, 2018 -

Buckbusta responded

I clearly stated when i brought it in, that it sounded like a donut seal on a manifold leaking. I guess it ended up being a crack on the manifild,.but you would have thought that the pressure and smoke test,that i was told,was done,.would have found that leak! Fact is, I was put on a shelf and told by your service manager that i would be informed if any memos came in from GM. It wasnt until i talked to GM and almost 2 years later, that my exhaust leak was diagnosed and finally fixed! Why wasnt the O2 sensors, valves, etc. checked by these specislists from Indiana? I told the service manager and the first specialist, on the first visit,. my concern about running off 12k miles with a manifold leak! Why wouldnt they just plug it in and make it right? Then im told its out of warranty so i have to pay for diagnostics!!! This on top of the undercoating failing and never being addressed!! I see exactly how it is there!! To be honest,.i went against my better judgement buying from you again, after I bought the 04 Envoy for my daughter,.which was supposed to have went through a 27 point inspection and come to find out it didnt have a single part on it, for the emergency brake, except the handle in the consol! You check your records,.Ive been buying cars there for the last 20 plus years,...Not anymore!!! This was the last and as i stated,.when my warranties are about to expire,.i will be looking at Dodge or Toyota!

August 10, 2018

Excellent experience I've never had a more exciting experience buying a car in my life. The dealer Jeff was an absolute riot. We had so much fun laughing and making jokes. More

by Nyte001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aspenleiter
August 10, 2018

Best buying experience I've ever had. Jeff showed excellent showmanship, He was very knowledgeable and helped me make the right car choice. I would highly recommend his services to friends More

by Pock3ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aspenleiter
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