Star Cadillac of Quakertown
Quakertown, PA
Filter Reviews By Type
Showing 8 reviews
I took my car at this location about a year ago for warranty work. I have a 2019 XT4 Cadillac premium luxury. It had oil leaks under the vehicle power train issue. The service was horrible they kept warranty work. I have a 2019 XT4 Cadillac premium luxury. It had oil leaks under the vehicle power train issue. The service was horrible they kept my car there for over a month. I asked them for a loner car and they wouldn't accommodate me. The service advisor was extremely rude they can look his name up in the computer. I was so frustrated I called the branch manager at the time. He was no help also. If Cadillac strives for excellent customer service they could of lend me a vehicle. When I go to Fred Beans Cadillac for repairs on my vehicle there is never a issue. I would never bring my car back to that location ever again for any type of service. The customer service is horrible there. Joseph Russo. More
Easy Purchase Experience and Excellent Customer Service. At this point I have purchased multiple vehicles from Star Buick GMC Cadillac of Quakertown. Always honest, upfront and a pleasure to deal with. At this point I have purchased multiple vehicles from Star Buick GMC Cadillac of Quakertown. Always honest, upfront and a pleasure to deal with. More
I love my new Cadillac from Frank Barry. He made the process simple and we worked out all the payments before I came in to pick up my car. Thanks Frank! process simple and we worked out all the payments before I came in to pick up my car. Thanks Frank! More
Purchase of xt5 We found the shopping experience very helpful and would recommend them to others Jim very helpful in walking us thru on star and setting car up withi We found the shopping experience very helpful and would recommend them to others Jim very helpful in walking us thru on star and setting car up within the multiple screens More
Great service and follow up. Easy to work with. Made it easy to buy a new car - very detailed oriented and follow up. Mike, “Dutch” was great to work with and would definitely buy another car from h Made it easy to buy a new car - very detailed oriented and follow up. Mike, “Dutch” was great to work with and would definitely buy another car from him. More
Upgrading the Caddy. Had a great experience working with Frank Barry and Colleen Williams at Star Cadillac. They are thorough, knowledgeable, and helpful in fulfilling the Had a great experience working with Frank Barry and Colleen Williams at Star Cadillac. They are thorough, knowledgeable, and helpful in fulfilling the customers wants/needs. They are not pushy or trying to sell you something. They listened, and got me the deal and vehicle that I was looking for. I WILL return here when my wife's car is due for an upgrade. Do yourself a favor, and go see Frank or Colleen at Star Cadillac for your next new or preowned vehicle. More
Mr, Weiss Bought my last new car in 2004, My salesman MR. Weiss, made the sale/purchase of my 2018 XT5 a nice transaction, It reassured me that there are reall Bought my last new car in 2004, My salesman MR. Weiss, made the sale/purchase of my 2018 XT5 a nice transaction, It reassured me that there are really good people in the auto industry, like "Star", and you can shake a mans hand and feel the respect. More
Kate who was the sales lady was great in all respects. Very attentive, listened, and worked with me from beginning to end of purchase. I had a trade in which was used towards the purchase. My husband was Very attentive, listened, and worked with me from beginning to end of purchase. I had a trade in which was used towards the purchase. My husband was the one who felt this dealership was one of the best to go to. More

