Back

Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

Sort by
May 29, 2023

New system was impressive. Everything was professionally done and seem transparent. I like it a lot More

by Tripleteeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 27, 2023

The problem was resolved relatively fast. The team was helpful. Communication could’ve been a bit better. More

by dancejaqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makeda the receptionist was very friendly, helpful and professional., Damien Reddick
May 27, 2023

Consider installing emergency exit latch in trunks on all sales and floor models ,staff is polite and provided handicap accomodations twice. More

by ermilocuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LLP John, Bryan Nisenfeld, Jeanne Clery, Charlie O Howard , Damien Reddick
May 27, 2023 -

ermilocuba responded

Mandate (Enforce) Fire Extinguishers and Naloxona is provided in every car as well as epi-pens as stinging usually happens in a car or trunk when an animal is aggravated. Contact 212 470 1465 who can offer your team (Blue Raiders) free training certificates for all person's that complete their overdose prevention education which is crucial for drivers and passengers to know about " what to do during medical emergency.) Your contacts name is Brandon Jones of the United Nations International Mission Resource Xtractone.Com

May 25, 2023

My service rep Brandon was very helpful, my vehicle was returned to me the next day after I left it. More

by BOYCEX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 24, 2023

This dealer help me overcome the bad experience I had with the Manhattan dealer.Keep up the good job More

by drmbah@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
May 21, 2023

It took a very long time to get my car (2. 5 weeks) and no loaners or accommodations were made. More

by shyla.rivera99
Recommend Dealer
No
Employees Worked With
I did not speak with any of the people listed
May 19, 2023

The service center is great they try to get you in out. . the dealers on the other side don’t honor their word.. I purchased a 2018 jeep grand Cherokee and there was scratches on the car and side view mirro More

by Wprs930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
May 18, 2023

Got an engine swap like 3 weeks ago and Jennie and teddy worked phenomenal together making sure i got the engine and all the other parts that’s needed for better performance for my vehicle. Not yo mention t More

by Rasheem W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie and teddy
May 17, 2023

Good experience There was a mutual understanding of my car need as a taxi. Things have to be done promptly so I can go back to work. More

by drmbah@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liked “How would you rate your experience with Star Chrys…”
May 17, 2023 -

drmbah@gmail.com responded

Star Chrysler is good to my experience.They listen.

May 17, 2023 -

drmbah@gmail.com responded

Star Chrysler was good to me .They listen.

May 17, 2023 -

drmbah@gmail.com responded

My car is a taxi.I need prompt attention to my problems.

May 15, 2023

My service representative explained the detail diagnosis of the car, and what is able to accommodate me with professionalism, courtesy, and excellent attitude. More

by Meal1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Sumrah-Deonath (4947)
...
15
...