Starks Ford of Queens - Jamaica
Jamaica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 741 reviews
Fantastic experience, everyone is very friendly and helpful. I would highly recommend this dealership Ms. Yvonne is second to none! helpful. I would highly recommend this dealership Ms. Yvonne is second to none! More
Ive been with Ford over 20 years. Leased my first Ford with Starks Ford of Queens and its been a great experience.. Liz has done a wonderful job providing me with a Bronco that was a Leased my first Ford with Starks Ford of Queens and its been a great experience.. Liz has done a wonderful job providing me with a Bronco that was a custom fit. She was very professional and sensitive to my needs. Seth went above and beyond to make certain my Bronco met my criteria and it exceeded my expectations. This is now my 2nd Lease and I'm very happy to say, that I'm satisfied with my vehicle. The staff were courteous and very helpful with the prep of my Bronco so that I was situated properly and ready to go! More
It was good dealing with the dealer I least 5 cars from the same dealer. the same dealer. More
The only thing I would change is chatting more about how long the waiting period will be. I was there close to 2 1/2 hours for basic changes. I think it was partially my fault too for not explaining but the long the waiting period will be. I was there close to 2 1/2 hours for basic changes. I think it was partially my fault too for not explaining but the nice lady in the Front was gonna give me a loaner, but I didn't need one overall. Great experience thank you More
Service was excellent. I would return here for anything i need in the future. Thank you I would return here for anything i need in the future. Thank you More
What a pleasure to deal with this dealership! I had an issue and went to a dealership in a different state. They held my car for 2 days, took a quick look and blamed my problem on something, whic I had an issue and went to a dealership in a different state. They held my car for 2 days, took a quick look and blamed my problem on something, which they claimed was beyond their responsibility. When I contacted Starks, they sent the technician out to ME and dealt with the problem in my driveway. It took them a few hours and it was all done. Starks deserves my 5 stars, for going above and beyond More
Exceptional service. ! Everyone is super friendly, . Buying or leasing a car think of Dave . A pleasure to deal with. ! Everyone is super friendly, . Buying or leasing a car think of Dave . A pleasure to deal with. More
I brought in my fully loaded 2024 Ford Explorer with only 15k miles because the leather on the steering wheel is already peeling. Instead of honoring my full warranty, I was told it’s my fault and that I sho 15k miles because the leather on the steering wheel is already peeling. Instead of honoring my full warranty, I was told it’s my fault and that I should have used a steering wheel cover on a $60k vehicle. This is unacceptable and extremely disappointing. More




