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Starks Ford of Queens - Jamaica

Jamaica, NY

4.3
118 Reviews
Call Service Center (718) 682-7585

118 Reviews of Starks Ford of Queens - Jamaica

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May 02, 2025

Everything went well Oil changed and car was washed everything went as planned waiting room was clean and comfortable More

by danieltdalessio
Recommend Dealer
Yes
Employees Worked With
Christian Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Urena
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May 02, 2025

Very professional and trustworthy. Juan work one on one with me and created a friend shift with me and my lincoln. More

by daddyo24689
Recommend Dealer
Yes
Employees Worked With
Juan
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April 28, 2025

This particular dealership, Starks Ford Of Queens- Jamaica, Is exemplary. Courtesy, professionalism, and hospitality top shelf More

by BARTLETTBAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan,Toro…. Service Dept.
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Apr 28, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

April 27, 2025

Yvonne was very helpful with the valet service. The driver who picked up and dropped off my car promptly was friendly , kind and courteous. Overall the experience was efficient and convenient. More

by JEABRUSCI
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Brown
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Apr 28, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

April 26, 2025

Deby is a great service manager. She returns my calls in a prompt and timely manner. She answers all my question and or concerns. More

by gmcmahon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
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Apr 28, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

April 24, 2025

Yvonne no good she don’t care about my car that’s why she’s no good More

by tushar98to
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sherif Salah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

I love it here. It’s always a pleasure working with this group of professionals. Customer service is top notch. More

by Mariereyes829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

April 24, 2025

My experience with service was exceptional. Fast, quick, and easy. They get the job done and very pleasant to work with. More

by FORD4YOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Brettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Girnus
5.0
This rating includes all reviews, with more weight given to recent reviews.
David O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Choi Min
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherif Salah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arash Saedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

April 24, 2025

Horrible customer service and didn't do even their job properly. Prices are ridiculous, way higher for a small, tiny work. More

by KHANSUNNY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Brettler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Ambrosio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaewon Yi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Cantillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Starks Ford of Queens - Jamaica responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. What you’ve described is not reflective of the standard we aim to uphold, and we understand how frustrating this must have been. We’d truly value the opportunity to learn more about what happened and see if there’s anything we can do to make things right. At your earliest convenience, please give us a call at 718-885-8000. We’re committed to improving and would appreciate the chance to speak with you directly.

April 23, 2025

Excellent service i’ve been dealing with Queen’s Ford for 30 years no better service than what you provide. Yvonne Brown is an excellent worker. More

by SALLYHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Girnus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Starks Ford of Queens - Jamaica responded

It's ALWAYS a Pleasure Sal! Thank you for your positive feedback. We appreciate your business .

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