Starling Chevrolet - Service Center

I was on time and so they were very punctual. Also courteous and technicians new but they were talking about. Also courteous and technicians new but they were talking about. More

Actually the service got me in quickly and got me out quickly. Very happy with the entire experience. quickly. Very happy with the entire experience. More

I would normally rate higher as in the past. However, I had my Tahoe in for service and specifically requested the tailgate cylinder be replaced. This was my second service request for the same. However, I had my Tahoe in for service and specifically requested the tailgate cylinder be replaced. This was my second service request for the same. I waited for my car to be serviced for oil and filter change as well as the 30K check. When I went to pay for service, I was told again nothing was wrong with my lift gate cylinder by Wayne, we argued a bit about this, and Wayne went to get the manager. I was able to show Wayne snd the manager what was wrong with the lift gate cylinder, and the service manager said he would replace it on “Customer Satisfaction”, I mentioned I had the bumper to bumper extended warranty, and the manager said that I did not. That I only had the extended warranty on drive train. I said, “No. I paid for the comprehensive coverage.” The manager said to just replace it. Wayne told me to come back the next morning by 7:30, and he would get me in and out in a hurry, I was first in line at 7:15 the next morning. I did not get put of Starling until 10:15. My lift gate cylinder was covered under my extended warranty, so the work was done under warranty. More

Very attentive to the maintenance requirements of my vehicle. Friendly staff members and knowledgeable of vehicle. Friendly staff members and knowledgeable of More

Asked they reattach the rear view mirror. When I picked it up and it wasn’t done. I asked the service rep and all he could say is I would have to speak to the other service rep that wasnt the When I picked it up and it wasn’t done. I asked the service rep and all he could say is I would have to speak to the other service rep that wasnt there. Was finally able to get someone to look at it and was told he was only a lube tech and couldn’t help. Left without anyone helping me or really caring if it was done More

Great experience with no garbage add ons like other dealers in the area. No xx dealer fees like Hendrick adds with LoJack and fake ceramic. dealers in the area. No xx dealer fees like Hendrick adds with LoJack and fake ceramic. More

Second service I’ve had with Starling and both have been easy and folks have been friendly easy and folks have been friendly More

My experience was professional and on time - delivering the service required. Michael did a great job the service required. Michael did a great job More

I highly recommend Starling Chevrolet in Mount Pleasant. Wayne and Mike in the service department is always friendly and a pleasure to work with. Whether it’s and alignment, car repair, or a recall he has a Wayne and Mike in the service department is always friendly and a pleasure to work with. Whether it’s and alignment, car repair, or a recall he has always been communicative and they turn around to time when I drop off my car has been efficient and convenient. In addition, I purchased my vehicle from Starling and Norman has made the purchase process very smooth. I have been very satisfied with my vehicle and if you’re looking for a quality vehicle, this is a place to go! More

I was there for the maintenance advantage plan. I got my oil changed and tire rotation. I'm disappointed that the air pressure in my tires was not addressed. I'm not sure if any other services were I got my oil changed and tire rotation. I'm disappointed that the air pressure in my tires was not addressed. I'm not sure if any other services were performed according to the maintenance advantage plan. As for my time at the dealership; the service performed was quick, the waiting room accommodations was pleasant and all the employees I had interactions with were very friendly. More