Starling Ford - Service Center

Always a great experience doing business with you. Service people are friendly and professional. Thanks for your service. Service people are friendly and professional. Thanks for your service. More

Laid back atmosphere! Good quality service!Everyone was very nice and friendly!Coffee and bottles of water very nice! Good quality service!Everyone was very nice and friendly!Coffee and bottles of water very nice! More

Mike young is great, I’m very busy he always gets me in quickly and is always helpful quickly and is always helpful More

The staff has consistently rendered me great service. They are professional and courteous and respectful. They are professional and courteous and respectful. More

I brought my car in for the following: 1. New tires 2. 80000 service 3. Issues with doors not locking Items 1 and 2 were handled fine and satisfied Item number 3 was not handled. Servic New tires 2. 80000 service 3. Issues with doors not locking Items 1 and 2 were handled fine and satisfied Item number 3 was not handled. Service advisor suggested that my battery might be the issue with the doors Not locking.. he indicated that my battery tested low. I would agree that it is a five year old battery and it was time to change. I changed and bought a new battery. Service advisor offered his cell phone number to give him a call if the battery replacement did not fix the issue with the door locks. Nothing changed. A simple Google search on the 2020 Ford escape and problems with the door locks Showed me that there is an issue with the welds for the doors, and that Ford was offering to fix the problem after a customer satisfaction survey. I feel like my service advisor really should have gone there first and really should have known this. He did not even mention it to me and simply thought the new battery would fix it.I left a message for him last Thursday, June 12, and have yet to get a callback from him. More

Service was great, Glenn is the best took care of all my needs. Showed me what I needed. needs. Showed me what I needed. More

The staff at Starling went above and beyond my expectations. The worked hard to find my dream car and didn’t fail to deliver. The kindness they show to everyone that comes in the door is outstandi expectations. The worked hard to find my dream car and didn’t fail to deliver. The kindness they show to everyone that comes in the door is outstanding. It doesn’t matter if you are young or older you are treated as family. More

Excellent service, and a very friendly customer service team. All needs met with my 2022 Ford Explorer! team. All needs met with my 2022 Ford Explorer! More

Efficient and very helpful! Someone even bought me a Mountain Dew to help ward off a migraine. Vehicle was finished the same day. Someone even bought me a Mountain Dew to help ward off a migraine. Vehicle was finished the same day. More

McKenzie from sales is a go-getter. He is the reason I bought from you. He put in the extra effort to find what I was looking for. I have only one interaction with your service depar He is the reason I bought from you. He put in the extra effort to find what I was looking for. I have only one interaction with your service department. They were supposed to order a part. Evidently they forgot. I had one minor issue - remove the speed governor. No other work yet as the part I asked for did not get ordered. We'll see how it goes. Also, you don't provide loaners to drive. Makes it challenging to use your service department. Interesting you ask below if I waited for the service. You left me no choice: I was forced to wait. You asked if I would recommend your service department. Not if you have to drive 30 minutes and wait for the service, so I said no. Thank you More