Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Stateline Auto Ranch Subaru

Fruitland, ID

Overview
Employees
Reviews
Vehicles
4.3
64 Reviews
If you need help with any aspect of the buying process, please don't hesitate to ask us. Our customer service representatives will be happy to assist you in any way. Whether through email, phone or in person, we're here to help you get the customer service you deserve. If you're looking for a Subaru dealership near Parma ID and Payette ID that is dedicated to providing superior customer care, look no further than Stateline Auto Ranch Subaru!
Contact Dealership

900 N Whitley Dr

Fruitland, ID

83619

Directions

By Type

Showing 64 reviews

April 29, 2025

I received top notch service from the time I arrived for my appointment. Marcos was very helpful. My car was left overnight, and I was provided with a rental. I am very happy with the service I received. More

by DALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 27, 2025

We have had some challenges recently with wait time etc. however, Marcos made it right and gave us incredible customer service and left us with the complete satisfaction and the willingness to go back for a More

by SRC270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 21, 2025

very pleasant experience, no pressure. Everyone was helpful and made us feel comfortale. Codi was awesome! More

by ELKHORNLOOKOUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Codi Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 19, 2025

Easy to schedule. Nice clean facilities. Robert Head is a very good service manager. Has lots of knowledge. More

by TJYANKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for the great feedback. We appreciate your business. Sincerely, Dillon McCurry/GM

April 10, 2025

Service was fast and professional. Very nice waiting area and amenities. All employees are curtious and friendly. More

by IGOTAGAME4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for sharing your feedback and assigning a 5-star rating! It is very important to our dealership that we earn the trust of our guests and provide them with a hassle-free, kind experience. We look forward to seeing you again at your next service. Sincerely, Marcos Sanchez/Service Manager

April 09, 2025

Stateline Auto in Fruitland USED to have the best customer service, especially in the parts department. The service we have received over the past six months or so has been absolutely appalling!! W More

by JLOPEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valantino
Report | Print
Apr 14, 2025 -

Stateline Auto Ranch Subaru responded

Based on the information you provided I have tried to identify you so I could reach out to you. Unfortunately, I am at a loss on how to contact you, please reach out to me personally, so we can talk about the specifics of your experience. Our customers are our top priority, and I appologize that you have had such a bad experience. I want to fix this issue immediately. Thank you for bringing it to my attention. Sincerely, Dillon McCurry/GM

April 09, 2025

This dealership does not take walk in oil changes as advertised. The online scheduling is not user friendly. More

by SDARRAH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure of the names
Report | Print
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for taking the time to bring this to our attention. We DO provide express service, which is walk in oil changes. From time to time, a guest may have a short, in most cases, less than a 1-hour wait time for this service. I would like the opportunity to talk to you about what happened and have the change to rectify this. Please contact me at your convenience, marcoss@autoranchgroup.com. Thank you for your time. Sincerely, Marcos Sanchez/Service Manager

April 08, 2025

We wanted a White Subaru ascent with light leather interior. They were able to get one for us. More

by TWOSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

Congratulations on your new Subaru Ascent! We're happy to hear our staff was able to get you what you wanted. If you have any questions, please don't hesitate to reach out to us. Sincerely, Dillon McCurry/GM

April 04, 2025

Made an appt for service, when I got there dealer said they didn't have time that day. I drove from Cambridge, so I was not happy about the waste of my time. Had to replace same part that was replaced 6 m More

by SANDYBREWER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT HEAD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentino Sanchez
Report | Print
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

I am terribly sorry to hear about the negative experience you had at our dealership. We were able to get your repair done, and it was covered under warranty. Our customers are our top priority and I would like the opportunity to talk with you. Please contact me at your earliest convenience so we can resolve this. Thank you, Marcos Sanchez/Service Manager

April 02, 2025

I have been happy in the past but not so much recently. On my last oil change service 2 air filters were replaced without consulting me first and you charges have greatly exceeded quoted cost and seem exce More

by MWALDRUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentino Sanchez
Report | Print
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

This is not the kind of experience we seek to provide. Please contact us when you can so we can address this together and rectify this issue. Marcoss@autoranchgroup.com Sincerely, Marcos Sanchez/Service Manager

1
2
...
7