Stateline Auto Ranch Subaru - Service Center

Our 2020 Forrester needed it's 60,000 mile service and since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptiv since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptive to us pointing out small tears on the passenger seat and the arrangement of a loaner car. The only downside was the initial scheduling of the appointment. The scheduler called us at 5:45 am (Pacific Time) because we live in Oregon. More

We liked how friendly and helpful the people were. The people genuinely cared about us and what we needed. The people genuinely cared about us and what we needed. More

I love being at this beautifully decorated dealership while my Subaru receives maintenance. It is spotlessly clean and wonderfully warm on cold days because of the huge, brick fireplace, filled with (re while my Subaru receives maintenance. It is spotlessly clean and wonderfully warm on cold days because of the huge, brick fireplace, filled with (real) crackling logs. Added to all this is the welcoming, professional and knowledgeable staff. Well done Stateline Subaru! More

Very clean and well maintained dealership. Staff is knowledgeable and friendly and take care of the whole family pets included Staff is knowledgeable and friendly and take care of the whole family pets included More

The car was detailed beautifully! !! Thank you so much. Would use Stateline Subaru again and recommend to friends and family! !! Thank you so much. Would use Stateline Subaru again and recommend to friends and family! More

First of all Eddie, Jess, Oscar, and everyone in the back is five out of five stars. This review is solely on the service manager Marcos and the service advisor Valentino. I started coming to the service d is five out of five stars. This review is solely on the service manager Marcos and the service advisor Valentino. I started coming to the service department with Chris Baker and have never had an issue before Marcos and Valentino showed up. They have proven on separate instances to be incompetent, unprofessional, arrogant, and have totally changed the atmosphere of the whole dealership for the worse. I have never seen so many unhappy people and cannot believe they are allowed to treat customers the way that they do. Whomever made the personnel change to these individuals from higher up needs to be fired immediately! More

They were courteous and informative about what was happening during the scheduled service and got things done in a timely manner. happening during the scheduled service and got things done in a timely manner. More

We appreciate Lori she is always there to help. The only concern we have is that it takes all day every time we come to have something done on our car. Merry Christmas !! The only concern we have is that it takes all day every time we come to have something done on our car. Merry Christmas !! More

What service? Just because I come in to help the local community for the x-mas gifts and the wifi just happens to connect doesn’t mean my vehicle is getting servic Just because I come in to help the local community for the x-mas gifts and the wifi just happens to connect doesn’t mean my vehicle is getting serviced. Your IT dept might need some work idk. More

Great service as always Will come again for my next service Lori provides excellent service service Lori provides excellent service More