Benny Boyd Gonzales - Service Center

Took van in for repairs, completed repairs but broke windshield, replaced windshield scratched dash up and left greasy fingerprints all over headliner, cleaned fingerprints but left large round stains i windshield, replaced windshield scratched dash up and left greasy fingerprints all over headliner, cleaned fingerprints but left large round stains in the areas where the fingerprints were. Nolan Casares at the service desk was great ( absolutely no complaints whatsoever about this guy, he was totally professional and polite ) took the van to have it detailed again right away. Once the van was done being detailed the service manager and myself walked out to inspect the car... some of the round stains were gone but two were still there, service manager David Quinn said they were just supposed to clean the fingerprints and implied I had put them there stating no chemicals they use leave stains and was really passive aggressive and honestly just an xxx, took the car to have it detailed AGAIN, came back and stated they were water stains and they got them out. Funny their chemicals don’t stain but water does right? As we were walking to the van he then stated” I noticed you have a sunroof too” implying the water was from the sunroof leaking I guess. Took absolutely no accountability for the stains or anything at all and never once apologized for anything. We had to take the van back 3 times for issues that were totally their fault and the service manager was still a complete jerk. I will never return to this dealership for any reason....if my truck blew up in their driveway I’d walk to town rather than even ask to use the phone at this place. More

Great place to buy a vehicle They stand behind the vehicles they sale. I purchased a used vehicle from them. Of course there is no warranty on a used vehicle but when I had a They stand behind the vehicles they sale. I purchased a used vehicle from them. Of course there is no warranty on a used vehicle but when I had a problem come up three weeks after I purchased it they fixed it at no cist to me. Way to go. More

GREAT Great place to go.....Very friendly Fast service, they let you know how long it will take. We have had no problems with our car since it was fi Great place to go.....Very friendly Fast service, they let you know how long it will take. We have had no problems with our car since it was fixed......Would go back...... Marvin Phillips More

horrible Took my car in for alignment only drove good before and when I got it back it was all screwed up when I press break I feel like im gonna flip off the Took my car in for alignment only drove good before and when I got it back it was all screwed up when I press break I feel like im gonna flip off the road it jerks hard to the sides only when puahing breaks took back again and its even worse and now there saying more is wrong and need to replace parts I just replaced a month ago they screwed up my car more than what it was ive called and called and no one has mad an effort to get in contact with me a waste of 97$ the ppl were nice at the service desk its not there fault but I think the person who worked on my car messed up my car and wont step up and be honest and admit there mistake More

Recall issues on my 2003 Jeep Liberty I was very impressed with the service I received.The people there were helpful and very friendly, Vince the service manager is the best. I would refer I was very impressed with the service I received.The people there were helpful and very friendly, Vince the service manager is the best. I would refer anyone to this dealership.Very service oriented. Oh, a first, when I went to get my Jeep, they had washed and cleaned it. Great place. More

Great Servive The Service Department is # 1 In my Books. They are fast and get things done the way the customer wants it. Could not ask for anything else The Service Department is # 1 In my Books. They are fast and get things done the way the customer wants it. Could not ask for anything else More

Recall Had recall on airbag on my Dodge truck.Service was good.Only complaint is i didnt get my truck back by the time i needed. Had recall on airbag on my Dodge truck.Service was good.Only complaint is i didnt get my truck back by the time i needed. More

Great experience Javier in Bastrop made the whole experience easy. He went the extra mile to explain program. I would recommend Benny Boyd and Javier to everyone. Th Javier in Bastrop made the whole experience easy. He went the extra mile to explain program. I would recommend Benny Boyd and Javier to everyone. Thank you More

Wow great service Great service. I drive for miles for first class service! I highly recommend them! They have a great servce department. They have a big inventory as Great service. I drive for miles for first class service! I highly recommend them! They have a great servce department. They have a big inventory as well. More

Amazing service Excellent service, very fast, well mannered and very patient. They got our truck right in and took no time. I highly recommend this dealership to ever Excellent service, very fast, well mannered and very patient. They got our truck right in and took no time. I highly recommend this dealership to everyone. More