Benny Boyd Gonzales - Service Center

Recall and Def System problem Great Service. In and out in less than a day. Have had some problems with the DEF system since I bought the truck, but they have always taken care of Great Service. In and out in less than a day. Have had some problems with the DEF system since I bought the truck, but they have always taken care of the problem. More

Broke down in Gonzalez While working in Gonzalez had a minor hiccup with my water pump. Got truck over to Benny Boyd. Since my truck is my mobile office, I requested that While working in Gonzalez had a minor hiccup with my water pump. Got truck over to Benny Boyd. Since my truck is my mobile office, I requested that they check everything out while she was out for a day or two fixing the pump. Vince called with list of items, including the water pump that needed attention. He quoted dollar amount. The service was performed as promised andbin time frame promised. Thanks Vince and the entire service department at BB Gonzalez. More

Not informing the customer this service call did not go very smooth for me. My AC was found to be leaking. My service advisor thought I had a 2014 but I had a 2015. So he wasn't this service call did not go very smooth for me. My AC was found to be leaking. My service advisor thought I had a 2014 but I had a 2015. So he wasn't aware that the 2015 required the new type of antifreeze which cost the customer a lot of money. He went ahead and had them to put in the new antifreeze without consulting me and this new antifreeze cost twice as much as the old. So to make a long story short, I ended up having to pay over $300.00 for a repair that I didn't authorize nor was I informed that this was taking place until after it was almost finished. The service advisor said that my car was the first one that was done with the new antifreeze so he wasn't aware that it cost so much either. Well, that's unacceptable because if this is your business you should be made aware of all the pricing so that you can inform the customer ahead of time and get the approval before the work is completed. More

Benny Boyd's Service This was my first time using a Benny Boyd Dealership other than the one at Lampasas. I have to say the Benny Boyd Dealership at Gonzales was an excell This was my first time using a Benny Boyd Dealership other than the one at Lampasas. I have to say the Benny Boyd Dealership at Gonzales was an excellent experience. The staff was friendly and kept me up to date on the progress of my Dodge truck. They answered all my questions as best they could. The waiting room was clean and comfortable. I walked into the showroom and met several nice sales people. Also, there seemed to be a large selection of new and preowned vehicles. I would recommend Benny Boyd at Gonzales to my friends without hesitation. More

Outstanding Service Danny and Vince always do a great job when I visit the store! I will always have my car serviced at Benny Boyd Dodge, they are outstanding! Danny and Vince always do a great job when I visit the store! I will always have my car serviced at Benny Boyd Dodge, they are outstanding! More

Best Dodge Service Benny Boyd Dodge and its employees are the friendliest , especially when you're stressing over repairs. They will work with you when it comes to avail Benny Boyd Dodge and its employees are the friendliest , especially when you're stressing over repairs. They will work with you when it comes to availability. More

GREAT JOB THEY BOTH DO A GREAT JOB AT THERE JOB I RECOMMEND THE PEOPLE I KNOW TO GO SEE GUYS FOR SERVICE FOR THERE TRUCK OR CAR AND PARTS THEY BOTH DO A GREAT JOB AT THERE JOB I RECOMMEND THE PEOPLE I KNOW TO GO SEE GUYS FOR SERVICE FOR THERE TRUCK OR CAR AND PARTS More

Great Service The professional staff was great and quick! I had no appointment but, that was not an issue! My warranty issue was repaired with the oil change prog The professional staff was great and quick! I had no appointment but, that was not an issue! My warranty issue was repaired with the oil change program I purchased with my jeep. Thank you David! More

Didn't have a decent loaner vehicle I feel if I bought a truck from you of that size and value and it's as new as it is and already needing worked on your service department should take I feel if I bought a truck from you of that size and value and it's as new as it is and already needing worked on your service department should take better care of the costumer instead of telling them they had to take a little car or nothing More

Outstanding Work! Unbelievably friendly service and prompt work was done on our vehicle. I will definitely recommend Benny Boyd of Gonzalez to anyone I know that is loo Unbelievably friendly service and prompt work was done on our vehicle. I will definitely recommend Benny Boyd of Gonzalez to anyone I know that is looking for a great deal on a vehicle or great and prompt work done if needed. Thanks Benny Boyd, keep up the GREAT WORK!!! More