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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
483 Reviews
Call Dealership (512) 244-8000
View Awards

3000 N I-35

Round Rock, TX

78681

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Showing 483 reviews

May 10, 2025

Great Service Department. Service Advisors are professional, knowledgeable, and courteous. No up-selling of unnecessary service or parts. More

by thefisherx202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Fleming
Report | Print
May 08, 2025

Entire process was easy and stress free. Quote I received was exactly what I paid. More

by lashelledeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, DAS Reputation Managemet
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May 08, 2025 -

Steele GMC Round Rock responded

Thank you for sharing your five-star service experience at Steele GMC Round Rock! See you next time.

May 07, 2025

Steele GMC service department was perfect and professional. they sent me a video of my truck in the shop and also made recommendation for other services, that were needed and I approved them. Ste More

by amoreno320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
May 07, 2025 -

Steele GMC Round Rock responded

We're delighted to hear that our Steele GMC Round Rock service department made your experience seamless and friendly! It's great to know Stephen kept you updated, and we're glad everything was completed promptly. Thank you for choosing us!

April 28, 2025

Great customer service. We were treated like royalty. Thanks Michael, Marshall, & Josh. Love our Terrain. More

by r deleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 29, 2025 -

Steele GMC Round Rock responded

It's fantastic to hear that Michael, Marshall, and Josh made your experience at Steele GMC Round Rock feel so special! Enjoy cruising in your new Terrain.

April 25, 2025

Took my vehicle for an oil change, they did that and a complimentary inspection. Sent me a video with the inspection results and recommended maintenance. Stephen my service advisor kept me informed of eve More

by Rudy E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shuster, DAS Reputation Managemet
Report | Print
Apr 25, 2025 -

Steele GMC Round Rock responded

Rudy, we're delighted to hear that Stephen and the Steele GMC Round Rock team provided you with a great experience. Thanks for sharing your feedback!

April 24, 2025

Kyra is always pleasant to work with and makes sure that all of our needs are taken care of promptly! She is an excellent advisor to have ! More

by njustice2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Turner and Krya , DAS Reputation Managemet
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Apr 24, 2025 -

Steele GMC Round Rock responded

We're delighted to hear that Kyra provided such excellent service at Steele GMC Round Rock! Thank you for sharing your experience, and we look forward to assisting you again in the future.

April 24, 2025

Great fast service ! Stephen was very polite and kept me updated with each progression. Friendly helpful staff More

by jackawright5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 25, 2025 -

Steele GMC Round Rock responded

We're delighted to hear that Stephen and the team at Steele GMC Round Rock provided you with great service! Keeping our customers informed is a top priority, and we're glad it made your experience positive. Thanks for sharing!

April 22, 2025

My first oil change was a success. Kyra was able to get me in the same day. More

by Grannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gammon
Report | Print
Apr 22, 2025 -

Steele GMC Round Rock responded

Thanks for sharing your positive service experience with Kyra at Steele GMC Round Rock!

April 20, 2025

Customer service was excellent. Nick was very kind and down to earth. Jorge was thorough and relatable! More

by heidi619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 21, 2025 -

Steele GMC Round Rock responded

Thank you for the fantastic feedback! We're delighted to hear that Nick and Jorge provided excellent service at Steele GMC Round Rock. We appreciate your support and hope to see you again soon!

April 17, 2025

Good service however had a two hr wait. Normal wait time is 45 min. thank you More

by bill.faris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 17, 2025 -

Steele GMC Round Rock responded

Bill, I'm sorry we fell short of our high expectations during your visit. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Thank you, Richard Davidson - Service Director - (512) 244-8000

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