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Stephen Wade Toyota - Service Center

St. George, UT

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90 Reviews

90 Reviews of Stephen Wade Toyota - Service Center

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November 11, 2020

have not had a bad experience at this dealership. been going to them for service for (10) ten years now. always a good experience. nice people to deal with. would recomend them. More

by 0cajm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DuFresne
Nov 12, 2020 -

Stephen Wade Toyota responded

Thank you for the 5-star review and for your loyalty to our dealership! We appreciate your business and look forward to your next visit!

October 15, 2020

Grady the sales manager has been fantastic. Service is exceptional and he makes sure everything is timely and efficient. Wouldn’t take my 2 Toyota’s anywhere else. Debra Strong More

by DJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Matthews, Candace Abbott
Oct 16, 2020 -

Stephen Wade Toyota responded

Thank you for the 5-stars! We appreciate your business and look forward to your next visit!

September 22, 2020

Brought my Toyota Avalon in for a safety recall. They were very courteous and responsive and completed the work 30 minutes faster than I had been advised when I made the appointment. Very pleased with th More

by Cedar Customer
Recommend Dealer
Yes
Employees Worked With
Cale Moody
Sep 25, 2020 -

Stephen Wade Toyota responded

Thanks for the 5-star review! We appreciate your time and business, and look forward to working with you in the future!

September 16, 2020

Had a 10:30 app’t. Chip checked us in. At 12:45 I asked for status via text. Chip texted in 30 seconds that car was ready. Wonder how long he would have let me wait if I hadn’t text him? Only needed oil ch More

by Rontanya_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip
Sep 18, 2020 -

Stephen Wade Toyota responded

Thank you for taking the time to rate us and share your experience. We apologize for the miscommunication and for the inconvenience during your last visit. We will be discussing this with our team and work on doing better next time. Should you wish to discuss this further, please contact our General Manager at toddm@stephenwade.com. We appreciate your time and your business.

September 11, 2020

I didn’t have an appointment and usually this isn’t a problem. First problem: I sat in my vehicle for over 20 minutes before anyone noticed me Second problem: Why have a 16 year old work there, movi More

by Harleybj93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 16, 2020 -

Stephen Wade Toyota responded

Thank you for choosing us to service your vehicle and for providing feedback. We apologize for how your situation was handled and for the inconvenience in our waiting area. Should you wish to discuss your frustrations any further, please feel free to contact our General Manager at toddm@stephenwade.com. Thank you again, and we appreciate your time and business.

September 07, 2020

The service agent Cale Moody was great to work with. The shuttle service was great. The price for having a tuneup was reasonable. Thank you More

by Gary Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cale Moody
Sep 08, 2020 -

Stephen Wade Toyota responded

Gary, Thank you for choosing us to service your vehicle. We are happy to hear that you have a 5-star experience and we look forward to seeing you again!

September 07, 2020

Micah was very helpful to handle my car get oil change and everything was good taking care I will be back next time thank u More

by Roberth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah
Sep 08, 2020 -

Stephen Wade Toyota responded

Robert, We appreciate the 5-star review and the kind words about Micah! Thank you for your business and we look forward to working with you again!

August 12, 2020

August 11, 2020. My first experience with Stephen wade Toyota was excellent from check-in to check-out. Representative Dennis was professional, courteous, and informative. The waiting area was clean and s More

by SOBELMANHIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis q.
Aug 13, 2020 -

Stephen Wade Toyota responded

Thank you for 5-star review, and for taking the time to share your experience! We appreciate your time and business, and we look forward to working with you again. Safe travels!

August 11, 2020

Excellent service. Friendly and professional staff. Serviced my truck as a walk in in a timely manner. Provided way to communicate w/ text. And emailed me when cabin filter needed changing to approve b More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 12, 2020 -

Stephen Wade Toyota responded

Mary, Thank you for the great review and for choosing us to service your truck. We appreciate your business and look forward to working with you again. Safe travels!

August 06, 2020

Check in with Cale Moody as soon as you arrive for service. He can help prioritize and help save money in both the short run and the long run. There is always a room for good work. Mr,Moody and Wade Toyota h More

by Mr.Lund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cale Moody
Aug 10, 2020 -

Stephen Wade Toyota responded

Thank you for taking the time to review us and for the kind words about our team. We appreciate your business and look forward to working with you again!

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