Sterling Kia

When I got my Kia it was awesome, but I only had it for 6 months and then the motor quit working. There is a recall on KIA motors so I got it towed to the dealership service department, that was 3 months ag months and then the motor quit working. There is a recall on KIA motors so I got it towed to the dealership service department, that was 3 months ago. So I have been keeping up with my payments and still don't get to enjoy it. The service department manager keeps telling that it would be end of this week or beginning of next week. So what weeks is he going to tell that he got the diagnosed and working on it. Very disappointed customer More

Be prepared for a last minute price increase of $1000 or more The msrp means nothing. There is no transparency on the sale prices until the final paper work. more The msrp means nothing. There is no transparency on the sale prices until the final paper work. More

I have recently bought 2 vehicles from Nicholas Lyons at the South City Parkway Location. Nicholas is very profesional and knows how to take care of customers, this is why I returned and bought the second v the South City Parkway Location. Nicholas is very profesional and knows how to take care of customers, this is why I returned and bought the second vehicle. I would highly recommend this lot and this salesman. Very knowlegable about both of the vehicles I bought and very freindly as well. His laidback and no pressure approach is what customers are looking for today. (Not a pushy salesman) Good Job Nick, You have earned our business. More

Mr. John and Ron Thomas was so professional and got the job done. Please get at these men if you are in need of a new car. job done. Please get at these men if you are in need of a new car. More

I was a little nervous about buying a new vehicle and I really don't like pushy salespeople. Therefore, I was so happy to get Matthew to work with me. He made me feel comfortable and he was very honest w really don't like pushy salespeople. Therefore, I was so happy to get Matthew to work with me. He made me feel comfortable and he was very honest with me. He made this experience a memorable one for me and I will be very happy to recommend Matthew to anyone looking to buy a new vehicle. I love my new Kia Sportage and am looking forward to driving it for several years to come. More

Expert Liars! these people have a knack for Lying. BEWARE! They all stick together. If one person says it the other agrees. Do not trust these people. Why do you ha these people have a knack for Lying. BEWARE! They all stick together. If one person says it the other agrees. Do not trust these people. Why do you have to lie to sell a car? Crazy experience. Just makes me distrust all car dealers More

Purchasing a new vehicle made easy!!! KIA dealership made the process easy! Everyone we came in contact with was attentive and went to great lengths to meet our needs. In particular, Tyle KIA dealership made the process easy! Everyone we came in contact with was attentive and went to great lengths to meet our needs. In particular, Tyler Sittig. She was the epitome of professionalism. She was patient, polite, attentive,and respectful. She gave us every minute of her time and went above and beyond in working with us. We never felt rushed. More

false advertisements I got an email from Sterling Kia about the VIP vehicle exchange program that means I can trade my optima with no money down and my notes willstay the I got an email from Sterling Kia about the VIP vehicle exchange program that means I can trade my optima with no money down and my notes willstay the same or lower when I got their the next morning it was a lot of runningaround and lies that's falseadvertisements about the VIP vehicle exchange program they need to be stop shop around first before going to them. More

Be Cautious I bought my first car from here yesterday May 26, 2015. It was a new Kia Sportage lx. I felt like I received a good price. My sales rep was Heather J. I bought my first car from here yesterday May 26, 2015. It was a new Kia Sportage lx. I felt like I received a good price. My sales rep was Heather J. She was professional and respectful. Unfortunately the finance manager was not. Derwin P. was very unprofessional and rude. It started with him becoming noticeably offended because we declined the extended warranty. He made multiply derogatory remarks such as " Do you think that's a good reason not to buy the extended warranty?". His tone was very degrading. Next he began to give us (first time car buyers) paperwork to sign and didn't even attempt to tell us what we were being asked to sign. It was a very unpleasant experience with Derwin P. After we finished with him we were rushed out the doors due to the staff being ready to go home for the day. Because of there urgency to get home we were locked inside the car lot after only minutes of getting into our new car. We had to wait half an hour for someone to return to unlock the gates and let us out. Like I said be cautious before going here. More