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Sterling McCall Buick GMC

Houston, TX

4.4
426 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 427 reviews

April 10, 2025

You’re good team and professional. Thanks for everything.Im recommending to continue with this good work! More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 14, 2025 -

Sterling McCall Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 06, 2025

I was very happy with the results both in price and the professionalism of both the sales staff and the financial department More

by Lebrijaelizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myra, Stephanie, Luis Guerra
Apr 09, 2025 -

Sterling McCall Buick GMC responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

The service person was polite and communicated with me in a timely manner. $200 for the diagnostic is terrible. Over $800 to fix a widely known and easy to fix transmission thermostat issue is insane. More

by montoyisk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Apr 07, 2025 -

Sterling McCall Buick GMC responded

Thank you for sharing your experience. We're glad our team treated you with respect, but we’re sorry to hear you left feeling disappointed about the pricing. We’d love the chance to make things right and hopefully earn back your trust—feel free to reach out if you’re open to it. Margarita Pochtovaya General Manager margarita@group1auto.com>

April 02, 2025

I bought a 22' Terrain from here and it's been great. I've had my car for 2 years now and no complaints. I've had all of my oil changes here and Arron has always taken care of me!! I have a toddler and h More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron (service), Chris (finance)
Apr 05, 2025 -

Sterling McCall Buick GMC responded

Hello Rebecca, thank you for your kind review; we are happy to pass along your comments to Arron here at Sterling McCall GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2025

Trevor was the best! !!! He was patient, kind and very professional. Everything was done in a timely manner. More

by Clvalrie66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Breaux , Luis Guerra
Mar 29, 2025 -

Sterling McCall Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2025

Great customer service. Kensy help us, and went above and beyond our expectations. We are greatly appreciated. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kensy
Mar 28, 2025 -

Sterling McCall Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Kensy was my sales person and she was awesome. Found me in the parking lot poking around for a vehicle that fit my needs. Spoke briefly and Kensy rolled out the perfect 2025 Yukon Denali, black on More

by AJ Gibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kensy
Mar 28, 2025 -

Sterling McCall Buick GMC responded

Hi, we're happy you found Kensy to be so supportive during your experience here at Sterling McCall GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Great customer service. They worked very hard to get the deal done. Appreciated the constant communication. More

by strevinoj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
March 24, 2025

Service advisors are alway nice and attentive Work is always done promptly and correctly Great service More

by Terry.criswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Mar 26, 2025 -

Sterling McCall Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2025

Told me oil change and filter was $89 for a 2023 Sierra truck but charged me 99. Called them twice and both times they verified 89 with the details of my truck. I won’t go back I don’t like being lied too. More

by khoworth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Guerra
Mar 23, 2025 -

khoworth3 responded

Very surprised to see higher bill than was told. Service guy blew me off when I said something about it

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