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Sterling McCall Nissan

Stafford, TX

4.6
1,066 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,066 reviews

January 13, 2024

Amos customer service was far the best since I've been servicing my car here for about a year now. More

by juniorlivi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AMOS
Jan 17, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Amos provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Came in for maintenance that I have been putting off for a while and was very happy with Joel's help. Service was faster than expected and they had some special offers that made my visit 10/10! More

by Cervanteslopez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
Jan 17, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Joel provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

I was denied my warranty battery replacement and I felt it was a poor decision as my battery had twice that same day and they charged it again (3rd time) to force it to pass their test. I finally had to pu More

by nikkiaprice
Recommend Dealer
No
Employees Worked With
Joel Montemayo, Zachary Swimmer
Apr 06, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

January 11, 2024

Good customer care expert technician Staff member very cooperative and understanding great environment good team work Nicholas is best More

by soyeb Lala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Orisso
Jan 13, 2024 -

Sterling McCall Nissan responded

It's wonderful to hear about the positive experiences you've had with our customer care, expert technicians, and cooperative staff. Recognizing individual team members like Nicholas is a great way to appreciate their contributions. We appreciate your business. We are excited to help you in the future.

January 06, 2024

Van was amazing from my arrival to my departure just a TRULY GREAT guy!!! Awesome experience More

by greg_jack73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
Jan 09, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Van provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

great experience. was able to get all questions addressed.learned more about my vehicle, overall efficient More

by jarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
megan, Zachary Swimmer
Jan 05, 2024 -

Sterling McCall Nissan responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Every time I have had service done on my vehicle the service has been done in a timely and efficient manner .My service advisor was there to help me with everything. Thanks Douglas. I will continue to u More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Landaverde
Jan 05, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Is my favorite place for all automotive needs like purchasing and service. The attention is very good and very professional. More

by Keryos11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
Jan 04, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 02, 2024

My service advisor was outstanding. He kept me updated about my car and explain repairs that needed to done. More

by j.johnson4514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 04, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

The dealership located at Sugar Land, Texas. Professional and customer oriented. Highly recommend to anyone who needs a service! More

by himtiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 03, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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