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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.7
1,422 Reviews
Call Dealership (281) 243-8600
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12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,422 reviews

April 05, 2026

Customer service and speed of service is outstanding. Group 1’s service is better than some luxury dealerships. Gonzalo is always my go to Advisor because is always very helpful and has an uplifting spir More

by tanisha.sjasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
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April 03, 2026

Gonzalez Gomez, gave me an excellent customer service from beginning to end. Kept informed of the process. More

by escalonabeatriz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez, Zachary Swimmer
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April 03, 2026

the advisor knows what needs to be done on my car. .Annayh is amazing rep More

by Quynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh , Zachary Swimmer
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April 03, 2026

Needed my car inspected. Gonzalo never disappoints. He always gives exceptional customer service. My car was in and out. He made sure everything was completed.. More

by tiffcaesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo was the only guy and the intake guy was very nice
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April 02, 2026

Rami was excellent, he took care of me and got me the best deal. He was honest and upfront about everything. The entire experience was amazing, would definitely go back for the next vehicle purchase. More

by Pennellvanessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami Abu Hamad
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Apr 03, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Nissan Southwest Houston! If you have any further questions, please don't hesitate to reach out!

March 31, 2026

Excellent customer service, very professional and helpful kept me informed about the process and made a report about the car needs. More

by aolivares1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Garza , Zachary Swimmer
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Apr 04, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2026

Great service Megan Lawson is so knowledgeable and so kind-hearted is detailed oriented in all levels More

by 05mimi02
Recommend Dealer
Yes
Employees Worked With
Megan Lawson , Zachary Swimmer
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Apr 04, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found Megan Lawson to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2026

Excellent customer service. Informed all recommended service and done the approved service on time. Thanks More

by Mathewkappil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anraham, Zachary Swimmer
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Mar 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2026

I had an exceptional experience at Sterling McCall Nissan, thanks to the outstanding service provided by Douglas, the service advisor. From the moment I arrived, Douglas demonstrated a high level of p More

by Lawrence_collins30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Group 1 Nissan southwest Houston
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Mar 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

The staff were friendly and the service for my vehicle’s oil change was excellent. More

by jagomez993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh Perez, Zachary Swimmer
Report | Print
Mar 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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