
Sterling McCall Toyota Fort Bend
Richmond, TX
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Overall Excellent Services Everyone Nice and Friendly. I would be back for my next car. The only thing don't like my car had a scratch on the drive side and not clean as a new car should be. I purchased on would be back for my next car. The only thing don't like my car had a scratch on the drive side and not clean as a new car should be. I purchased on 9-10 and pick-up on 9-12 I gave them more than enough time to fit and clean when I came back scratch still a little which make me not happy at all and car still not clean same as 9-10. More
Garrett, was very patient and answered all questions we had. He was very friendly and worked with us to make a deal. Trae was great on the finance side too. Both gentleman have great customer service sk had. He was very friendly and worked with us to make a deal. Trae was great on the finance side too. Both gentleman have great customer service skills. We will reccomend Fort Bend Toyota to everyone. More
I was impressed with the friendliness and professionalism of both gentlemen, as well as their tenacity to close the trade. I have bought many cars in my lifetime, this is my 2nd from Toyota and a Lexus prior of both gentlemen, as well as their tenacity to close the trade. I have bought many cars in my lifetime, this is my 2nd from Toyota and a Lexus prior to Toyota and I compare this experiemce with that on the luxury Lexus, the service was equal. More
I was very impressed with Fort Bend Toyota especially with my sales representative, Jose Martell. The moment we drove in to there parking lot, he (Jose) came around and greet us with respect and pleasant with my sales representative, Jose Martell. The moment we drove in to there parking lot, he (Jose) came around and greet us with respect and pleasant hello. That was our first stop of the day shopping for vehicle. We went to this dealer right after I picked my wife from work and with that kind of respect and service, my wife didn't feel like she came from work. Jose took his time patiently and showed us all the cars that we're interested to see. We bought a vehicle, he took us to Financing Office, and meet with Jimmy, a fine a really nice guy. Overall, I would rate this dealer with 6 stars out of 5. We need more friendly reps and dealership like Fort Bend Toyota. P.S. By the way, we went to Sterling McCall the day before, we were there for 30 minutes not a single rep approach us, so we left. More
Clay promptly responded to my request for a quote online---along with other dealerships in Houston. Clay stood by his quote whereas others changed the story when I followed up with them. I develope online---along with other dealerships in Houston. Clay stood by his quote whereas others changed the story when I followed up with them. I developed great respect for Clay and moved forward with the deal. He worked with me on all of the details (loan, insurance, title, registration) and on our day to close the deal, he took us on a test drive and walked us through all of the particular of the car. I am very pleased and would / will definitely recommend Clay and Fort Bend to others. Brian Wells More
Great service and plan to buy another vehicle from him again! Give him a raise or bonus! Was courteous and called me back in a reasonable amount of time! All questions asked to my satisfaction! Dan again! Give him a raise or bonus! Was courteous and called me back in a reasonable amount of time! All questions asked to my satisfaction! Dan Mascheck More
As far as I am concerned for the sale of the 2011 Camry to me, I am very pleased with the efforts and helps that Mr Daniel Fleming especially Mr Jerry Koger had provided me. They went out of their way to to me, I am very pleased with the efforts and helps that Mr Daniel Fleming especially Mr Jerry Koger had provided me. They went out of their way to provide the best assistance one can expect from them More
I still feel like I could have gotten a little bit better price, always aod and always will. Sam was a very good saleman; answered my questions, went beyond what was needed and tired to make the process as price, always aod and always will. Sam was a very good saleman; answered my questions, went beyond what was needed and tired to make the process as painless as possible. More
Both Curt and Peter went above and beyond in trying to place us into a new vehicle that we were happy with. They were both very curteous, friendly and professional. They also had great patience in workin place us into a new vehicle that we were happy with. They were both very curteous, friendly and professional. They also had great patience in working with us until we found something that worked for us. I really like the atmosphere of this dealership and would highly recommend it to others. Thanks for making this a good experience for us. More
During my 1st conversation with Daniel Fleming, I told him to find out information on 2 different Prius he had on the lot and call me back. I didn't care when he called me back as long as he did so when h him to find out information on 2 different Prius he had on the lot and call me back. I didn't care when he called me back as long as he did so when he said he would. He fulfilled that promise and was nothing less than courteous throughout my buying experience. He even sent a picture of one of the cars to my phone. I can be a real jerk when it comes to buying a vehicle. This is my way of showing them that I mean business! Daniel never even flinched and helped me with every turn. I truly appreciate his professionalism, patience, and sense of humor. I may look like a dork in my 2008 Prius but at 48mpg, who cares?!? More