
Steve Rogers Ford
Waterville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 209 reviews
Had a verbal contract to purchase a vehicle from this dealership that was listed online (deposit made) vehicle was to be held until noon on Tuesday. Husband drove 2 1/2 hours with cash in hand and arriv dealership that was listed online (deposit made) vehicle was to be held until noon on Tuesday. Husband drove 2 1/2 hours with cash in hand and arrived at dealership prior to 9:00 a.m. on Tuesday! GM advised that he "made the decision" to sell the vehicle to someone else! Do yourself a favor and find a car elsewhere, this dealership is a joke! More
Steve Rogers Ford has been everything we would expect from a car dealership. They were most cooperative when it came to trading in our vehicle. Their offer was better than the other dealerships we visite from a car dealership. They were most cooperative when it came to trading in our vehicle. Their offer was better than the other dealerships we visited. John Palaskas is our salesman, and an ideal one at that. He always works with us and for us. We are glad we found this dealership, and will continue to patronize them. More
Honest salesmen. Great service department. The finance guy, Danny is always helpful and the GM is friendly. I purchased a 2020 F 150 back in August and it has been great to me. I will remain a customer fo guy, Danny is always helpful and the GM is friendly. I purchased a 2020 F 150 back in August and it has been great to me. I will remain a customer for years to come. More
Great Sales and Great Service Both sales and service take great care of me every time! I will return again when I need their help. My oil change today was done right! Both sales and service take great care of me every time! I will return again when I need their help. My oil change today was done right! More
2018 Ford Escape I have owned my 2018 Ford Escape for a year and a half. Just stopped by to look at cars and ended up buying one. Have always had great service. I have owned my 2018 Ford Escape for a year and a half. Just stopped by to look at cars and ended up buying one. Have always had great service. More
I have owned my 2018 Escape for almost a year. The buying experience was excellent! I had transmission issues in the beginning and the service department took care of me and made sure my Escape was fixed ri experience was excellent! I had transmission issues in the beginning and the service department took care of me and made sure my Escape was fixed right. I would recommend this dealership to anyone! More
Steve Rogers was very helpful in helping me to choose the best used car for my needs. Service was easy to set up online at a time that was convenient for me. They were prompt and efficient in providing servi best used car for my needs. Service was easy to set up online at a time that was convenient for me. They were prompt and efficient in providing service needed and telling me recommend services for the future. More
Very poor service experience Service for 3 items - LOF, Brake pulsation, transmission issues. Took almost 1 month to complete and 1 call to me when it was finished. Service Dept s Service for 3 items - LOF, Brake pulsation, transmission issues. Took almost 1 month to complete and 1 call to me when it was finished. Service Dept said the transmission problem was notable to be identified. I had issues less than 1 mile from the dealership. I received 1 call from them when the car was finished, I had to initiate communication More
Very Nce Staff I went to Steve Rogers to look at Explorers. I found one right away that I liked. The salesman was very helpful in explaining all of the options. We w I went to Steve Rogers to look at Explorers. I found one right away that I liked. The salesman was very helpful in explaining all of the options. We were able to trade in my car there too & found that they gave us a very fair amount. More