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Steve Schmitt-Brubaker

Litchfield, IL

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236 Reviews

1 Galaxy Lane

Litchfield, IL

62056

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Showing 94 service reviews

December 05, 2025

They are always awesome. Excellent customer service and services are always great! I have many vehicles My Buick Enclave they took care of has 260 thousand miles on it and More

by jkissell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray and Bob Carr
April 17, 2023

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers! More

by Ronald Sloan Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Kelly Ondrey
April 11, 2019

vehicle service review very pleased with service. Have always been very happy with service. Very friendly staff. Customers waiting lounge is very comfortable after remode More

by DURBINCAROL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name but was in charge of service
Apr 22, 2019 -

Steve Schmitt-Brubaker responded

Hi there, thank you so much for your positive comments about Steve Schmitt-Brubaker Inc!

April 10, 2019

Purchase This is a friendly dealership that gives individualized service based on your needs. Answered all my questions and addressed all my concerns without More

by kdbowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Schmidt
Apr 22, 2019 -

Steve Schmitt-Brubaker responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

April 07, 2019

Great Experience! Ray Wright is such an asset the company! He made the process go smoothly and provided me with updates on the status of my car. Exceptional customer se More

by 1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Apr 18, 2019 -

Steve Schmitt-Brubaker responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 01, 2019

Service In and out in a timely manner with expert service. It was a cold rainy day and Ray Wright provided me a waiting room with drinks, condiments and wide More

by jkinney1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Apr 03, 2019 -

Steve Schmitt-Brubaker responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

March 30, 2019

Service Liked ease of making appointment for service online. Service department took vehicle in on time. They were quick and friendly. They even washed by More

by Gillespie GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Apr 01, 2019 -

Steve Schmitt-Brubaker responded

Hi there, thank you so much for your positive comments about Steve Schmitt-Brubaker Inc! We sincerely value your business and look forward to your next visit!

March 30, 2019

Great people to deal with I have dealt with this dealership since it was just Brubakers. Recent dealings with Schmidt-Brubaker service department were great; Car was taken in More

by GRANDMA_GINGER_HAWAII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not too familiar yet with names., KYLE BISHOP
Apr 01, 2019 -

Steve Schmitt-Brubaker responded

It is great to hear everything was done quickly and to your satisfaction!

March 23, 2019

family friendly Very friendly and courteous staff. I had my toddler with me while I waited for my car to be services and they made us feel very welcome. Highly recom More

by tsjess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 29, 2019 -

Steve Schmitt-Brubaker responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Steve Schmitt-Brubaker Inc. Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

March 22, 2019

Great service department Ray and Bob are the best! Hit me in and out fast. Even washed the car and had me in the road in an hour. More

by trevorklump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Wright
Mar 29, 2019 -

Steve Schmitt-Brubaker responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Steve Schmitt-Brubaker Inc and we hope to see you again.

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