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Stevenson-Hendrick Honda Jacksonville

Jacksonville, NC

Overview
Reviews
4.8
1,179 Reviews
Call Dealership (833) 751-4284
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2221 North Marine Boulevard

Jacksonville, NC

28546

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Showing 1,179 reviews

March 21, 2026

We always received excellent and professional servive here at the service department our service tech advisor Bernard especially courteous and knowledgeable we like him very much More

by yingfo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
Report | Print
March 18, 2026

Always easy to talk to and keep you informed of what is happening with your car. More

by mhenhawk2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Pladars
Report | Print
March 18, 2026

Employees were very professional, knowledgeable and helpful. The most important aspect was there was no pressure to buy, it was totally up to us. More

by abdwyer6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Castro
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March 18, 2026

Fast and friendly service by all employees thru entire process. If asked would definitely recommend. More

by Slplmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of employee names
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March 17, 2026

Easy to make an appointment. Friendly service department. On time and quick service. Will return for other services. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Pladars
Report | Print
March 12, 2026

The advisor Bernardino is the best. When I call to make an appointment he always get me in at a time that's convenient for me. Any questions I may have he is very knowledgeable with an More

by cdberry69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKoy, Bernard Montilla
Report | Print
Mar 14, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Cdberry69, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

March 11, 2026

Great service! Appointment was easily made and I was in and out very efficiently. Rebecca’s customer service was excellent! More

by Lisasue82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Pladars
Report | Print
Mar 14, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Lisasue82, we really appreciate your feedback!

March 10, 2026

My first contact with the server ce department was not good. They improved after I complained. Not as good as it was prior to being bought by Hendricks. More

by catemarie71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
LaShonda
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March 07, 2026

Very nice and on top of things. Made appointment on line, easy. Waiting area was nice, my service was done very quickly. More

by Rfoster18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Kissack, Rebecca Pladars
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Mar 10, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Rfoster18, we're so glad that we were able to go above and beyond your expectations!

February 26, 2026

Friendly, but need to read customers service history closer. Do my service work here! Period More

by coach38nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
Report | Print
Mar 04, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Coach38nc, thank you; we appreciate your feedback!

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