Stivers Ford

I was sold a problem!!! I paid out right for a used 2007 Chevrolet Suburban for $15,831.84 and 3 days after the check engine light comes on within the 3 days and 4 times with I paid out right for a used 2007 Chevrolet Suburban for $15,831.84 and 3 days after the check engine light comes on within the 3 days and 4 times within 2 weeks. I find out after paying capital Chevrolet to check my truck that it's a Transmission problem and I have to replace it!!!! So I go back to them twice and I the salesman tries to help me out but his boss tells them since I bought it as is then it's all on me to take care of the problem now, and I'm just like wow that's bad Buisness and I haven't even had the car a full 30 days!!! I was wrote off like I'm nothing!!! More

Liars I was called saying that I was approved for 25k car loan. I was assured that I was already approved .once I arrived I was told I needed a co signer. A I was called saying that I was approved for 25k car loan. I was assured that I was already approved .once I arrived I was told I needed a co signer. After giving them the information for a co signer I received a call saying everything was good and we could come sign the papers. Once there they said the car could only be in the co signers name because that's the only way the bank would finance. They refused to try to add me or try another car. It was a horrible, humiliating experience. More

Would not give otd door price DEALED WITH GARY MONTGOMERY AND AFTER OVER A WEEK WITH SEVERAL TEXT HE REFUSED TO GIVE ME A PRICE ON A MUSTANG I WANTED TO ORDER CLAIMING HE WAS CHEAP DEALED WITH GARY MONTGOMERY AND AFTER OVER A WEEK WITH SEVERAL TEXT HE REFUSED TO GIVE ME A PRICE ON A MUSTANG I WANTED TO ORDER CLAIMING HE WAS CHEAPER THAN ANY OTHER DEALER HE GAVE A PRICE FINALLY WHEN I TOLD HIM I WAS NOT CONSIDERING HIS DEALERSHIP HE WAS NOT THE BEST PRICE ANYWAY More

Kept my car for 2 weeks and cost me $500.00 I took my car tp this dealership due to previous issues that still was not repaired. Used their loaner car and somehow got a ding in the door. They ma I took my car tp this dealership due to previous issues that still was not repaired. Used their loaner car and somehow got a ding in the door. They made me paymy deductible before they would release my car to me. My car is still not fixed and having the same squeeky brakes and has a jerking motion. This has been the worst dealership service. Also the service advisor Kasey is never available to explain repairs nor do I receive a receipt of what was done. This is the worst dealership in the world and I wil Neeeeeeeeeevver return to this place again and wont recommend anyone else tp go. More

Satisfied customer I gots a call saying I was aproved for 25,000. I was nervous because I don't have best credit cause of devorce. However, when I got there the staff wa I gots a call saying I was aproved for 25,000. I was nervous because I don't have best credit cause of devorce. However, when I got there the staff was good. They treated me with respect and listened to my needs. I'm a single mom with 3 boys so I need something with third row seats and they were able to help. They worked with me on getting my payments to somethin I could aford. I'm very happy with my new SUV and I will go to Stivers again when it's time for car. More

Please take your business elsewhere. Called me saying I was approved for 25,000 with 0 down.. Lies, lies, lies, I get there and he tells me I need a co-signer. What a waste of time. They Called me saying I was approved for 25,000 with 0 down.. Lies, lies, lies, I get there and he tells me I need a co-signer. What a waste of time. They should be ashamed.. More

They suck they ca safe and get a vehicle and everything chan They call you to come get a vehicle but they don't back there stuff up! Their staff doesn't even know what kind of vehicles that have on the lot they They call you to come get a vehicle but they don't back there stuff up! Their staff doesn't even know what kind of vehicles that have on the lot they are a joke and if anyone ever go there prepared to get petroleum jelly More

Disappointed customer I was contacted my a rep from the dealership saying that I had been approved for up to 25000.00 loan with 0 down and all I needed to do was bring in m I was contacted my a rep from the dealership saying that I had been approved for up to 25000.00 loan with 0 down and all I needed to do was bring in my id and proof of income. I spoke with the rep 4 times to confirm that when i came it was not going to be any gimics and that I had been approved without a co-signer. She verified everything and as soon as I arrived the first thing out of the sales rep mouth was i need a co-signer it was a requirement of the bank so i wasted a 2 hour trip over there and back then they only had 1 vehicle i could get and they did not seem interested in helping me get something i would like to getting a vehicle without a co-signer. I procedded to take the vehicle home and return it the next day with hopes of working out something. When i arrived my sales rep was gone for the day and I had brought someone to co-sign with me but since no one cared to follow up with me or wait for me to get there i will be taking my business elsewhere. Not professional at all. More

DISHONEST, PUSHY, UNTRUSTWORTHY, UNETHICAL I received a pre-approval from an application I filled out on-line. Drove over 100 miles to visit the dealership.. Marc on used sales treated me like I received a pre-approval from an application I filled out on-line. Drove over 100 miles to visit the dealership.. Marc on used sales treated me like I was stupid... Constantly talked down to me because I was a female.. I let it slide because this was going to be my first car purchase on my own. They told me with a co-signer that I could get the car in my name. So I took the vehicle on an overnight test drive until my co-signer and I could return the next day (another 100 mile trip). When we arrived the next day they informed me that it would strictly be in my co-signers name and not mine. They were told I wanted the vehicle in my name to rebuild credit from my divorce and assured me that the car would be in my name with a co-signer. What a huge disappointment and a terrible experience. I also found out theater they used my co-signers name and social security number to add me to THEIR insurance policy. They said as long as the policy showed the same address as the co-signer for the lender that the dealership could go through. Then after the insurance print off was received that it could be removed from their policy and I could either get liability insurance or go insuranceLESS! What kind of dealership does that.... A DISHONEST AND UNTRUSTWORTHY one. More

Car Buying Rating For Stiver's Ford Lincoln Mazda I received a card by mail three month's after buying a 2015 Mustang to rate a service consultant whom I don't think I had any dealings with. I paid c I received a card by mail three month's after buying a 2015 Mustang to rate a service consultant whom I don't think I had any dealings with. I paid cash, so I did not deal with finance or service departments. They did have to change names on the owner information tag sheet, which was quick, bit a little inconvenient. They have average prices, sale's department are a little "Greasy," but ok friendly, and I rate this dealership average as the card sent with the request to rate the dealership is a very OLD business card with Capital Chevrolet on it. New cards can't be much to update, I would think. There is no follow-up after buying here though. Once sold, you are on your own unless you call them. Just not a business on top of customer appreciation, if you're looking for that kind of service. More