Stivers Ford of Birmingham - Service Center

Everytime I come to Stivers Ford I always feel welcomed and they are so friendly. They try hard to get my car serviced as soon as possible so I am happy. and they are so friendly. They try hard to get my car serviced as soon as possible so I am happy. More

Very helpful over the phone and it continued when I arrived. The service dept. was fast and efficient arrived. The service dept. was fast and efficient More

Service was VERY SLOW. But people were nice and were going the best they could, understaffed I was told. But people were nice and were going the best they could, understaffed I was told. More

The Friendly staff and nice lounge make each visit relaxing. They treat you like family. relaxing. They treat you like family. More

Great service and customer service will do business again. And they give you a courtesy car wash. again. And they give you a courtesy car wash. More

Good customer service. The waiting time was good. The atmosphere was good. I appreciate everything. The waiting time was good. The atmosphere was good. I appreciate everything. More

Best experience I’ve ever had at a dealership. These guys made everything easy. Sales to finance were all very professional. These guys made everything easy. Sales to finance were all very professional. More

Representatives were very helpful. Always very good attention paid to us each time we have brought our vehicle For servicing.. Always very good attention paid to us each time we have brought our vehicle For servicing.. More

I’m extremely disappointed with the service department at Stivers Ford of Birmingham. I brought in my brand-new Bronco for a towing receiver hitch installation, and afterward, I discovered that their mechani Stivers Ford of Birmingham. I brought in my brand-new Bronco for a towing receiver hitch installation, and afterward, I discovered that their mechanic had broken several of the plastic clips holding the rear interior trim in the cargo area. To make matters worse, I witnessed the mechanic driving my vehicle aggressively across their parking lot—completely unacceptable behavior for a vehicle I purchased brand new from them. Adding insult to injury, I’ve purchased two new Broncos from this dealership, yet the service department has failed to follow up or address the issue of the broken clips after I reported it to them. As a loyal customer, I expected far better care, professionalism, and accountability. This experience has been incredibly disappointing. More

MY EXPERIENCE WAS GREAT! AS SOON AS I PULLED MY CAR IN THE SHOP, THEY CAME OUT RIGHT THEN TO CHECK ON ME. I WAS IN AND OUT IN NO TIME. ALSO, THE WAAITING ROOM IS EXTREMLY NIC AS SOON AS I PULLED MY CAR IN THE SHOP, THEY CAME OUT RIGHT THEN TO CHECK ON ME. I WAS IN AND OUT IN NO TIME. ALSO, THE WAAITING ROOM IS EXTREMLY NICE. More