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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
549 Reviews

549 Reviews of Stivers Ford of Birmingham - Service Center

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January 17, 2025

Always the best working with Danielle , always goes above and beyond. Always the absolute best customer service! More

by LJPUG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle in service dept
January 17, 2025

great service Hot coffee and clean bathrooms Hot Chicks running around everywhere clean bathrooms and showroom More

by jwain0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

It was an Easy check in. Quick and courteous service. They even wash my car when finished. More

by Ferrell.yolanda39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Very good customer service. Timely services. Representative keeps you well informed of what's happening with your vehicle. More

by sugarshell1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name. Forgot
January 17, 2025

Blake Lawson did a great job. He was pleasant,courteous, and professional. Would use him again. More

by CTR1433
Recommend Dealer
Yes
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I have completed this survey before please revisit and see if you have received it okay that's my 15 words More

by MILLICENTWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Great advice during my service to keep my truck maintained. Thank you to my service manager! More

by DCOMPTON323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Im still experiencing non-standard function from my cabin heating: the fan is 'on high' or 'off'. No in-between, The blower was supposed to be repaired. The tailgate repair sticks, I have to hit the handle t More

by twb01_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The service rep I work with, Brandon, is the best. He lets me know what’s going on and does everything he can to make my experience great. More

by ashley.shari
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
January 16, 2025

Service department is great! Attentive and keeps you up to date. The fact that they will pick up your vehicle is icing on the cake. Our Ford has been less than perfect and I’m More

by wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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