
Stivers Hyundai
Columbia, SC
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Me and my wife were looking to purchase our granddaughter her first vehicle . After visiting three dealerships we had made a decision to give her our vehicle. We stopped by the Stivers Hyundai parking lot, her first vehicle . After visiting three dealerships we had made a decision to give her our vehicle. We stopped by the Stivers Hyundai parking lot, and met Thomas Sanchez. We were impressed by his attention to detail, professional demeanor and knowledge of vehicles. Our goal was to look for a vehicle that we thought would be beneficial for her, initially searching without her because of her work hours. Once we saw this vehicle we sat down with Thomas and explained to Thomas that this was a vehicle our granddaughter was solely going to be to purchase on her own. She would go through the entire process herself from start to finish. She got off a little early from work to sign the contract and pay for the car. When we brought her in to dealership Thomas noticed she was a little nervous and excited. This was her first big purchase and it hadn’t really hit her about making this exciting life changing purchase. What amazed me was his insight of how he noticed her excitement and calmed her by expressing he would be there to answer any questions she may have at any time. This was something I truly appreciated. She was guided throughout the whole process. By the time she finished the purchase and keys were given to her she was ecstatic. This interaction resulted in her buying a certified pre-owned 2021 Hyundai Tucson. Mr. Sanchez was absolutely amazing. I wouldn’t have wanted anyone else to help us throughout this process. He didn’t try to push her to get anything different. He was very attentive to us, made sure we had water and were comfortable. I consider him part of our family and look forward to our next purchase Thomas Sanchez should be considered for a sales manager/ training manager position. More
I purchased a 2024 Hyundai Santa Cruz sel Online and Shaun Miller the sales consultant was fantastic,very knowledgeable,shot videos, and was just great throughout the whole process.My wife had previousl Shaun Miller the sales consultant was fantastic,very knowledgeable,shot videos, and was just great throughout the whole process.My wife had previously driven a 24’and a 25’ so I have bought online before and not worried. We got a great deal and also helped with helped getting the truck loaded onto the transport and shows us by video. I would highly recommend this dealership and ask for Shaun Miller. More
Purchased new Santa Fe 9/24. It was delivered with residue on the hood and small scratches on the door, which we had to pay to have removed since we live 150 miles away. We also It was delivered with residue on the hood and small scratches on the door, which we had to pay to have removed since we live 150 miles away. We also had to buy window washer fluid as it was very low (1.5 gallons low). Nolan assured us on video that the vehicle was detailed and ready. On the plus side they did deliver it to me. More
Shelby Parker was my service provider and brightened my day when I was told my service was under warranty. Thanks Shelby for the customer service. day when I was told my service was under warranty. Thanks Shelby for the customer service. More
I popped in expecting to make an appointment for oil change, etc and Todd said they could do it right then! I was out in less time than it took to check through emails 😄 and Todd was super courteous. I change, etc and Todd said they could do it right then! I was out in less time than it took to check through emails 😄 and Todd was super courteous. I really appreciate all the folks at Stivers and I just like going there!❤️ More
During a replacement of an engine due to warranty, it was suggested I needed brakes and transmission and brake fluid, I refused the brakes but at 5:45 on 3/12/24 I agreed to fluid, I called 3 reputable autom suggested I needed brakes and transmission and brake fluid, I refused the brakes but at 5:45 on 3/12/24 I agreed to fluid, I called 3 reputable automotive businesses in Camden at 8 am on 3/13/24. I was told this was not necessary and at 8:45 that very morning I left word with service not to replace fluid. He was off for the day and called me on 3/14 to say work had been done despite my phone call, I would be charged the $550. I felt this was wrong and asked to pay only for fluid, no labor. He refused. On picking up car on 3/18 we asked to see work sheet for time and day fluid was replaced. He could not produce the document with this information. Needless to say, I paid the total of $550.40 but never again would I be a customer there and would advise anyone else to think twice. More
On 3/18/23 I had the pleasure to buy my third Hyundai this was a Tuscon SEL. When I got to the dealership Chris met me at the door and listened to every word I said about my wants in a new car. He went this was a Tuscon SEL. When I got to the dealership Chris met me at the door and listened to every word I said about my wants in a new car. He went on the lot and got me the exact car I was looking for a 2023 Tuscon SEL in Blue. Over the next couple of hours, he stayed with us until we went to finance and met Chris and Ziva. They were honest and upfront and we left a vehicle we wanted at a price we could afford. Over the past year, Chris moved to express care and again he takes care of my Tuscon like it's his own. We would recommend Stivers Hyundai to anyone. More
The service writer Chris was very helpful and polite. He let me know everything that was going on with my car and at the end he advised me that everything was done and checked, and all the paperwork was He let me know everything that was going on with my car and at the end he advised me that everything was done and checked, and all the paperwork was filled out great so I could read it and understand it. More
I have been very pleased with the dealership. recently I had an oil change and my person there Todd was awesome he kept checking on me. Each visit has been a great experience recently I had an oil change and my person there Todd was awesome he kept checking on me. Each visit has been a great experience More