Stockton 12 Honda - Service Center

Service to my Honda Pilot 2016 They were on time and very fair. Kate was very cordial and thorough. I have always had a good experience with them. I am a returning customer and a They were on time and very fair. Kate was very cordial and thorough. I have always had a good experience with them. I am a returning customer and always will be. More

They were able to fit me right in the schedule and completed the service quickly. Derek was great and kept me updated on the status. completed the service quickly. Derek was great and kept me updated on the status. More

Great service, great communication, competitive prices. Will return for any future services. Offer shuttle service for convenience to or from work or home. Very friendly. Will return for any future services. Offer shuttle service for convenience to or from work or home. Very friendly. More

Friendly Fast Service. Got me in and completed a day early. Cleaned my car. Gave me a ride home. Will certainly recommend this dealership to Honda drivers. early. Cleaned my car. Gave me a ride home. Will certainly recommend this dealership to Honda drivers. More

Brandi was great. Friendly and explained everything. She was able to get me in and then checked out quickly so I could return to work. Thanks you to Brandi and her team. She was able to get me in and then checked out quickly so I could return to work. Thanks you to Brandi and her team. More

Diagnostic test done but it wasn't reading the codes. Diagnostic test done but it wasn't reading the codes. We payed $900 for a repair that was useless. The diagnostic we paid for should have told us Diagnostic test done but it wasn't reading the codes. We payed $900 for a repair that was useless. The diagnostic we paid for should have told us that it needed a new engine before any work was done. I feel like we should be compensated for the code reading equipment that wasn't working. More

Very customer oriented This was our first experience as new honda owners. They were very helpful and it was super convenient with pick up and drop off. They checked our VIN This was our first experience as new honda owners. They were very helpful and it was super convenient with pick up and drop off. They checked our VIN to ensure there were no recalls on our odyssey and turns put there was one. so they fixed it our van was ready when they said it would be. More

Stolen Property We took our Honda Fit in for its oil change. During these trying times, we keep an 8 oz bottle of hand sanitizer in the glove compartment. After the We took our Honda Fit in for its oil change. During these trying times, we keep an 8 oz bottle of hand sanitizer in the glove compartment. After the oil was changed we picked up the car and went home. Arriving home we open the glove compartment to use the hand sanitizer. It was gone. I drove back to Stockton Honda and asked if I could have it back. I spoke to a manager, an assistant manager, someone spoke to the mechanic, and I was told no one had taken it. They have surveillance tapes and wouldn't look to see who took it. I ended up filing a police report for petty theft. We will NEVER do business with that facility again. People are stealing sanitizer and TP, even "professionals". I am still waiting for an apology. More

Always great service. We have been buying and servicing our vehicles at this location for almost 15 years. Will be back again when service is needed. our vehicles at this location for almost 15 years. Will be back again when service is needed. More

The reception and service at Stockton 12 Honda was great. The staff was friendly and very helpful in making it easy for me to get my car serviced. The staff was friendly and very helpful in making it easy for me to get my car serviced. More