Stokes Hodges Ford

NOT Professional nor Friendly I went to look at a 2015 Mustang and was not greeting or helped. I had to walk inside to ask for help and. Even once inside, it seems at no one took m I went to look at a 2015 Mustang and was not greeting or helped. I had to walk inside to ask for help and. Even once inside, it seems at no one took me seriously. I was very dissatisfied with the customer service at this place. I went to Bobby Jones Ford in Augusta and ended up getting an amazing deal for the price of what Satcher was trying to sale a base model vehicle for. More

Troubling the web site indicates you can make an appointment for service but truly you cannot for certain activities like oil change, tire rotation, and fuel filter replacement. This is a major acti appointment for service but truly you cannot for certain activities like oil change, tire rotation, and fuel filter replacement. This is a major activity on a diesel truck and it is problematic not to be able to get an appointment. This could turn into a long time at the dealership captive to their schedule when it should be about the customers schedule. Ended up with a different supplier who had the customer focus and commitment to have an appointment system and keep up with it. More