Atlantic Lexus Of 110 - Service Center

Great service treat you like real pepole not idiots, Mike goes out of his way to help you in any way possible , doesn't sell you things you don't need only recommends what's needed come from Queens to go Mike goes out of his way to help you in any way possible , doesn't sell you things you don't need only recommends what's needed come from Queens to go here so I don't get ripped off , always leave happy More

Service Literally had the worst service experience of my life with Atlantic Lexus. Brought my vehicle in to have the alternator changed and it took them 2 w Literally had the worst service experience of my life with Atlantic Lexus. Brought my vehicle in to have the alternator changed and it took them 2 weeks to do it. The second I pick the vehicle up my radio just suddenly does not work. They played all nice and told me to bring it back in and they will look at it, so I had my wife drop it off the next day. They tell me the amp is bad and since it came in working they would “do the right thing”. I don’t hear from them for another 2 weeks only to get a phone call from Patrick to tell me that it actually isn’t the amp and that the radio needs to be replaced and it’s going to cost me $890 and they won’t cover it. I went in there and let my frustrations be known to the service manager dan and when I asked them if they thought any of the service they gave me was acceptable they had nothing to say. Instead he walked over with some “technician” who proceeded to try to tell me that it was just a coincidence and that I have no idea what I’m talking about. Horrible customer service from a so called high end dealer who should care about their customers and their vehicles but instead they try and scam you and place blame on you. They are totally unprofessional and have completely incompetent service all the way around from the technicians, to the service reps and all the way to the service manager. More

The best I love the service from this dealer.....from purchase to servicing.....it could get no better.... Used to be an acura man but im not looking back sinc I love the service from this dealer.....from purchase to servicing.....it could get no better.... Used to be an acura man but im not looking back since my conversion More

Excellent Mike Balletta is by far the BEST service manager I’ve ever had. I have been driving for over 55 years and Mike provides incredible services, excellent Mike Balletta is by far the BEST service manager I’ve ever had. I have been driving for over 55 years and Mike provides incredible services, excellent management skills and 100% customer satisfaction. His attention to detail and his ability to get the job done is a testament to his professionalism. I will always buy Lexus because of Mr Balletta Thanks M Gilmartin More

Service the way you would expect to be My salesman Mike Romani was very personable and straight forward. Would definitely recommend him. In the past, with my 2016 RX350, Most of the time wh My salesman Mike Romani was very personable and straight forward. Would definitely recommend him. In the past, with my 2016 RX350, Most of the time when I brought it in for service the work was completed correctly the first time. More

They have been courteous, attentive and knowledgeable I have leased quite a number of vehicles from this dealership, both when they were in Massapequa and now in Farmingdale. I get the feeling they want t I have leased quite a number of vehicles from this dealership, both when they were in Massapequa and now in Farmingdale. I get the feeling they want to give me a good deal and their service department has been excellent. More