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Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews

386 Reviews of Stykemain Buick GMC - Service Center

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April 11, 2023

Great overall service and personnel. Won’t take my vehicle anywhere else or won’t buy anywhere else. Great people to work with. More

by seth.roberts1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ramage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wonders
Apr 12, 2023 -

Stykemain Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Team Stykemain

April 10, 2023

Techs can not see what is right in front of them or it's my belief that they didn't look at all. Another GMC dealer found the problem quickly. He also found three other things that are needing immediate ser More

by glenhorvath0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ramage
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Stykemain Buick GMC responded

Glen, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Stykemain

April 09, 2023

Very pleased with everyone there at Stykeman Buick GMC, Super friendly and informative! Thank you for all the help! More

by Connor Rosebrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ramage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Stykemain Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stykemain Buick GMC, we look forward to having you as a valued customer for many years to come! Team Stykemain

April 09, 2023

This is the only dealership I'll will l ever go to. I had my oil changed , tires roated. The gentlemsn who checked me in, Jeremiah, was polite and knowable. Before I left the manager Mike Greene greet More

by Pat Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ramage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Stykemain Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stykemain Buick GMC, Pat, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

April 05, 2023

They had my car for two day and they couldn’t find the problem and I had my car back for less than an hour and it did the same thing I took it in for. More

by MathaDell Ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rueda
Apr 06, 2023 -

Stykemain Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please reach out to us at your convenience. Joe Stykemain

April 03, 2023

I didn’t have any problems getting my chip put in. I dropped it off the night before my service date and picked it up after work. More

by Tr
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rueda
Apr 03, 2023 -

Stykemain Buick GMC responded

It's great to hear that Edgar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

March 31, 2023

I arrived and was helped immediately. My service was professional and work was completed in a reasonable time. More

by vfisher.63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rueda
Apr 02, 2023 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

March 30, 2023

Service department was professional and polite and had my vehicle done in a timely manner. More

by leebucky76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ramage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Stykemain Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stykemain Buick GMC, we look forward to having you as a valued customer for many years to come! Team Stykemain

March 30, 2023

Loved the service, love the people I dealt with. Waiting room was very clean and bright More

by agd1360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ramage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Stykemain Buick GMC responded

Thank you for choosing Stykemain Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Team Stykemain

March 30, 2023

Always friendly, reliable and great service! Would Recommend to anyone servicing or buying a vehicle! More

by achernovol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ramage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Rueda
Mar 30, 2023 -

Stykemain Buick GMC responded

Thanks for sharing about your experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

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