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Stykemain Buick GMC - Service Center

Defiance, OH

4.7
386 Reviews
Call Service Center (419) 784-5252

386 Reviews of Stykemain Buick GMC - Service Center

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March 02, 2023

Thank you. We did not have an appointment and you repaired our car as soon as you had an opening the next day. More

by TPSIEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braedon , Edgar Rueda
Report | Print
Mar 03, 2023 -

Stykemain Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stykemain Buick GMC. Team Stykemain

February 15, 2023

My oil change was $199. 00! I have never spent that much on an oil change! I had 2 filters changed bought them from dealership but, still had labor to install them. I thought More

by regina.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rueda
Report | Print
Feb 16, 2023 -

Stykemain Buick GMC responded

Thank you for bringing this to our attention, Regina, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Team Stykemain

Feb 19, 2023 -

regina.l responded

Look at my history with you. You will see I have had my filters changed and my oil in the past and never paid $199.00 for an oil change. No one should pay $199.00 for an oil change. This is insane.I will save my hard earned money and take my car elsewhere.

February 10, 2023

i liked the quick service the people were friendly and the facility was very clean More

by LLBCAB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rueda
Report | Print
Feb 12, 2023 -

Stykemain Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain

February 06, 2023

Friendly staff & helpful they were also courteous ,also explained things since this was first time to dealership More

by stellatexmex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rueda
Report | Print
Feb 07, 2023 -

Stykemain Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Stykemain Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Team Stykemain

February 03, 2023

They always take care of my repair concerns in a timely manner. Everyone in the dealership Greta me with a smile! Greatly appreciated. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ramage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Vaughn, Edgar Rueda
Report | Print
Feb 05, 2023 -

Stykemain Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Laura, and don't hesitate to let us know if we can be of further assistance. Team Stykemain

January 24, 2023

Great customer service and support. The guys in the service department were polite and courteous. Would recommend to family and friends More

by llchopperll305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Stykemain Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

January 21, 2023

Dealership always has a great job as always. White glove policy is great. Repairs are awesome. I would recommend them to everyone. More

by garkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Stykemain Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stykemain Buick GMC. Team Stykemain

January 18, 2023

Mike in service did a great job explaining what was done to my vehicle. He was very knowledgeable. Thank you. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Stykemain Buick GMC responded

Thank you for choosing Stykemain Buick GMC. Your feedback and rating mean a lot to us. We're glad to hear that Mike was able to help, and we hope to see you again. Team Stykemain

January 06, 2023

Great people, great customer service. Thank you 😊 for keeping my vehicle going…love Rafael Rosas 🌹 Escareno.. More

by rafael.rosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Jan 07, 2023 -

Stykemain Buick GMC responded

Thanks for sharing your thoughts about your experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain

December 28, 2022

great waiting area, quick service, the problem was resolved. i was able to continue on my journey More

by tom.burkard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Stykemain Buick GMC responded

Thank you so much for your review, Tom! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Stykemain Buick GMC to be a positive one. Team Stykemain

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