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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
569 Reviews
Call Dealership (915) 778-1444
View Awards

1414 Airway Blvd

El Paso, TX

79925

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Showing 569 reviews

March 02, 2026

Excellent customer service. Wish my customer copy could have describe what was the problem with our Subaru. More

by esquivelgraciela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
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March 01, 2026

The young woman that helped me knew what she was doing and very knowledgeable . Great job More

by isabelpyatt74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Ortiz
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February 23, 2026

Bought our car here and have had it serviced here for 7+ years. Great people, honest service and a fantastic car! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail in the Service Dept.
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Feb 27, 2026 -

Subaru El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2026

Straightforward and efficient. Up front pricing and able to provide an accurate timeline for repairs. More

by jfeitshans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Foster, group1auto group1auto
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Feb 21, 2026 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2026

Outstanding service. Thank you for all the professionalism that the dealership gives its customers. Thanks More

by 240ztman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did worked with whoever is in the service department , group1auto group1auto
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Feb 15, 2026 -

Subaru El Paso responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2026

One of the Best Places to buy a Vehicle, New or Used. Have purchased 3 vehicles from this Dealership. More

by cor.gon.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy, Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, group1auto group1auto
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Feb 18, 2026 -

Subaru El Paso responded

Thank you for your continued trust and for purchasing multiple vehicles with us. We truly appreciate your support. If there's anything we can do to make your next visit a 5-star experience, please don't hesitate to reach out. We'd greatly appreciate the opportunity to assist. Matthew Valenzuela General Manager - Group 1 Subaru El Paso (915) 540-9128 matthewvalenzuela@Group1Auto.com

February 01, 2026

Helpful staff, we love the quality of the vehicles, and quick turnaround when we service the vehicles. More

by cjcossio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Feb 04, 2026 -

Subaru El Paso responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2026

Overall service is very good. The service representatives are friendly and open. They care about the customers. I wish they could honor multiple promotions in one service altogeth More

by Iva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
January 25, 2026

They provided good service, checked on me to confirm what I needed and looked for ways to meet expectations More

by salasfer122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Baca
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Jan 27, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Easy to schedule service online. Service was done in timely, through manner. Staff was pleasant. More

by sgwood.nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector in Service Dept.
Report | Print
Jan 24, 2026 -

Subaru El Paso responded

Hello, we are so happy to read such a great review about Group 1 Subaru El Paso! If you have any further questions, please give us a call. We're always happy to help!

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