Subaru Lakeland

Staff is professional and friendly. I never feel like they are trying to upsell me on a service I don’t need at the time. I never feel like they are trying to upsell me on a service I don’t need at the time. More

Service was great and thorough, kind the receptionist, but waiting time a bit too long. but waiting time a bit too long. More

Very understanding of my concerns. Personable and professional from initial contact to finish of my vehicle needs. Personable and professional from initial contact to finish of my vehicle needs. More

My car was spotless when I brought it in, when I got it back hand prints all over even though they washed it, which was a disappointment because it wasn’t dried and I ended up washing it myself back hand prints all over even though they washed it, which was a disappointment because it wasn’t dried and I ended up washing it myself More

My vehicle had a recall and needed an oil change. The process for scheduling was easy and they were ready for me when I arrived at the dealership. The entire process took about an hour, maybe less, a The process for scheduling was easy and they were ready for me when I arrived at the dealership. The entire process took about an hour, maybe less, and there were no hassles at all. The waiting area was comfortable and there were a lot of snacks provided for customers who were waiting. The person who spoke with me about my vehicle was knowledgeable, friendly, honest, and helpful (I really wish I remembered his name, but I will remember his face for sure). I didn't realize I had free oil changes, and when I asked about cost, he reminded me of this instead of taking advantage of me. I appreciated this more than I can say. So far, this dealership has been great. More

Took Car in for scheduled maintenance. Service advisor Mike was friendly and courteous. Car was serviced washed and returned to me in 1hr and 15mins. Will definitely keep going to Subaru Service advisor Mike was friendly and courteous. Car was serviced washed and returned to me in 1hr and 15mins. Will definitely keep going to Subaru of Lakeland for service. More

If you're looking for a helpful sales rep with low pressure or hassle, Ron's your guy. pressure or hassle, Ron's your guy. More

very smooth automobile purchase, vehicle was detailed, prepared and ready to go. Paperwork process(like purchasing a home) was complex but went smoothly. Very friendly and knowledgeable personnel. prepared and ready to go. Paperwork process(like purchasing a home) was complex but went smoothly. Very friendly and knowledgeable personnel. More

Takes way too long for oil change and tire rotation. I waited over two and a half hours and that is with an appointment. If you are going to wash my car by hand please dry it also or get an automative c I waited over two and a half hours and that is with an appointment. If you are going to wash my car by hand please dry it also or get an automative car wash like most dealerships have. More

Derryl is a pleasure to work with. Very attentive and quick to respond. He's an ideal salesman to work with. Also Stephan. He greeted me when I showed up, and made sure that I got Very attentive and quick to respond. He's an ideal salesman to work with. Also Stephan. He greeted me when I showed up, and made sure that I got to my salesman. Such a nice young man and made a really good first impression. More