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Subaru Of Ontario
Ontario, CA
190 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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190 Reviews of Subaru Of Ontario
December 09, 2025
Long wait to check in even with apmt. High turnover of personnel - even at upper levels so its hard to form a relationship with any of them. Furniture needs replacing - very worn. Personn High turnover of personnel - even at upper levels so its hard to form a relationship with any of them. Furniture needs replacing - very worn. Personnel courteous and respectful offering you discounts if available but push maintenance work on you based purely on time not inspection or mileage. Wanted me to get over $600 of work done plus new tires but 2nd opinion told me it was not needed. None of it. e.g trans servicing (CVT) at 8K miles for a 2017 Outback.. LOVE my car - is my second Subaru since 1998 ( Forester ) which had a whole lot more mileage on it and is probably still on the road. More
by JMTJ9
Employees Worked With
none
December 04, 2025
The purchase of the vehicle was a nice experience very happy with it but not so happy with the way the salesman Daniel drilled two holes in the bumper cover to put the paper plates when there’s two holes happy with it but not so happy with the way the salesman Daniel drilled two holes in the bumper cover to put the paper plates when there’s two holes already from Subaru very bad way and he said that your dealer been doing it for years like that More
by mrtnz16
Employees Worked With
Brian Mercado
November 24, 2025
Started this fun appointment by waiting in my car for 30 minutes just to get checked in. There were two cars ahead of me, so I finally went inside and both techs were sitting at their computers. When I aske minutes just to get checked in. There were two cars ahead of me, so I finally went inside and both techs were sitting at their computers. When I asked about the protocol, they told me to wait and only sprang into action once I mentioned I had been waiting for 30 minutes. They inspected the car and told me my right rear seal needed immediate attention and quoted me $700. I was ready to do it, but they don't have the part fortunately. I took it to another mechanic who said it was bone dry. He ended up replacing the lower control arms (they told me the issue was one ball joint) and an inner tie rod, issues they missed. I also got better tires for less than they quoted. A real racket they are running over there. More
by ScrewedOver
Employees Worked With
Don't Remember
August 05, 2025
Service was quick and good; service person in charge, excellent. However, when signing up I could only talk to (not with) an AI voice, could not talk with a person. This caused me a serious problem and excellent. However, when signing up I could only talk to (not with) an AI voice, could not talk with a person. This caused me a serious problem and if this dealership, no matter how otherwise good, does not let a customer talk with a human, I will never return. More
by NickQ
Employees Worked With
"T"---he had a very obscure first name
