Subaru White Plains
Elmsford, NY
Filter Reviews by Keyword
By Type
Showing 423 reviews
It was easy to make an appointment. The staff are very friendly and communicate well. Their take-in and waiting areas are very clean and comfortable. Coffee, water, fruit and snacks w The staff are very friendly and communicate well. Their take-in and waiting areas are very clean and comfortable. Coffee, water, fruit and snacks were available for waiting clients. Diagnostic inspection were video recorded for client review prior to speaking with a service rep. It's a smart use of modern technology. My aoto repairs were completed in the same day. I highly recommend White Plains Subaru for their excellent service. They clearly take pride in their customer service. More
Excellent service here at White Plains Subaru- Thank you to Ramon and Shannon for their help and expertise! I have never leased a car so quickly ! Very grateful. to Ramon and Shannon for their help and expertise! I have never leased a car so quickly ! Very grateful. More
Everything went very well for my service appointment. All employees knew their jobs. My car was ready in a very timely manner. The service technician reviewed everything with me. And…….I got a great car All employees knew their jobs. My car was ready in a very timely manner. The service technician reviewed everything with me. And…….I got a great car wash!! More
I have to say, this was one of the most pleasant and easiest car buying experiences I’ve ever had at Subaru of White Plains. I usually hire brokers to handle car shopping for me, but this time I went in easiest car buying experiences I’ve ever had at Subaru of White Plains. I usually hire brokers to handle car shopping for me, but this time I went in on my own and I’m glad I did. Everyone was incredibly friendly, helpful, and efficient. The process was quick and smooth, and I was in and out the same day. A big thank you to Ramon, Shannon, and the rest of the staff for making me and my family feel so welcomed and taken care of. Truly a positive experience all around. I’ll definitely be returning and working with you all again! More
Honesty is not the best policy here. I inquired about a used car advertised on the Carfax mobile app. I filled out a credit application and shortly after I received a call from a salesma I inquired about a used car advertised on the Carfax mobile app. I filled out a credit application and shortly after I received a call from a salesman. I provided additional information and he said he would work on it. Later on he called me and said the car I was interested in was no longer available. Imagine my surprise when the unavailable car popped up on Carfax app with a lower price and all new pictures! I don't recommend this dealership to anyone. If they will blatantly lie about something like a vehicle being available for sale who knows what else they would lie about? More
I have been to many places over the years. I have never before had as positive an experience as I do with Subaru White Plains. From check in to covering work to be done to wrapping up with a c I have never before had as positive an experience as I do with Subaru White Plains. From check in to covering work to be done to wrapping up with a car wash. Staff is great and very courteous and knowledgeable. They are in a word, great. More
One of the best vehicle purchase experiences I've ever had. Fair price, excellent communication and each of the staff I worked with during that process were extremely friendly, personal as well as profess had. Fair price, excellent communication and each of the staff I worked with during that process were extremely friendly, personal as well as professional. I live over 50 miles away from this dealership but received a much better deal than my local dealership offered and they went out of their way to get me the vehicle with the options I wanted. More
Great staff, knowledgeable, professional, and personal. No pressure from sales people. They provided a win win experience for both the customer and the sales team. No pressure from sales people. They provided a win win experience for both the customer and the sales team. More
I love Subaru the customer service is the best! Everyone is so friendly and helpful, they also take their time to explain any questions and they always go above and beyond! I 100% recommend it! Everyone is so friendly and helpful, they also take their time to explain any questions and they always go above and beyond! I 100% recommend it! More

