Subaru White Plains

Subaru White Plains service department is second to none! You receive a video from the technician showing you the status of your car and reasons why services are needed. The service representative keeps you You receive a video from the technician showing you the status of your car and reasons why services are needed. The service representative keeps you updated via text or calls, they are all so friendly and knowledgeable! Transparency is all you get from the get-go! And a complimentary car wash! Highly recommend them! More

Everyone was professional, courteous and efficient from the phone contacts to the in person experience. the phone contacts to the in person experience. More

Of all the cars I have own in my life time and use the serve dept. of each they cannot live up to the service I get at WP Subaru. serve dept. of each they cannot live up to the service I get at WP Subaru. More

Deceptive Sales Practices at White Plains Subaru Not long ago, I was shopping for a Subaru Solterra. There was a lease promotion available, and the only dealership that initially confirmed they had the long ago, I was shopping for a Subaru Solterra. There was a lease promotion available, and the only dealership that initially confirmed they had the offer and would honor it was Rye Subaru. They provided excellent service and were transparent throughout the process. Meanwhile, White Plains Subaru contacted me and stated that they would honor the same lease terms. The salesperson went further and promised that, if I brought a written offer, they would upgrade me to the next trim level for the same monthly price. I obtained the written offer and went to White Plains Subaru. The salesperson showed it to the manager. Instead of honoring the promise, I was offered the same vehicle for an additional $50 per month. The salesperson acknowledged that he had promised the higher trim at the same quoted price but said they would not honor it. This experience left me extremely disappointed. A dealership’s word should mean something. I will not return to White Plains Subaru, and I believe consumers deserve clear, honest, and consistent communication when making significant financial decisions. More

It was easy to make an appointment. The staff are very friendly and communicate well. Their take-in and waiting areas are very clean and comfortable. Coffee, water, fruit and snacks w The staff are very friendly and communicate well. Their take-in and waiting areas are very clean and comfortable. Coffee, water, fruit and snacks were available for waiting clients. Diagnostic inspection were video recorded for client review prior to speaking with a service rep. It's a smart use of modern technology. My aoto repairs were completed in the same day. I highly recommend White Plains Subaru for their excellent service. They clearly take pride in their customer service. More

Excellent service here at White Plains Subaru- Thank you to Ramon and Shannon for their help and expertise! I have never leased a car so quickly ! Very grateful. to Ramon and Shannon for their help and expertise! I have never leased a car so quickly ! Very grateful. More

Everything went very well for my service appointment. All employees knew their jobs. My car was ready in a very timely manner. The service technician reviewed everything with me. And…….I got a great car All employees knew their jobs. My car was ready in a very timely manner. The service technician reviewed everything with me. And…….I got a great car wash!! More

I have to say, this was one of the most pleasant and easiest car buying experiences I’ve ever had at Subaru of White Plains. I usually hire brokers to handle car shopping for me, but this time I went in easiest car buying experiences I’ve ever had at Subaru of White Plains. I usually hire brokers to handle car shopping for me, but this time I went in on my own and I’m glad I did. Everyone was incredibly friendly, helpful, and efficient. The process was quick and smooth, and I was in and out the same day. A big thank you to Ramon, Shannon, and the rest of the staff for making me and my family feel so welcomed and taken care of. Truly a positive experience all around. I’ll definitely be returning and working with you all again! More

Honesty is not the best policy here. I inquired about a used car advertised on the Carfax mobile app. I filled out a credit application and shortly after I received a call from a salesma I inquired about a used car advertised on the Carfax mobile app. I filled out a credit application and shortly after I received a call from a salesman. I provided additional information and he said he would work on it. Later on he called me and said the car I was interested in was no longer available. Imagine my surprise when the unavailable car popped up on Carfax app with a lower price and all new pictures! I don't recommend this dealership to anyone. If they will blatantly lie about something like a vehicle being available for sale who knows what else they would lie about? More

I have been to many places over the years. I have never before had as positive an experience as I do with Subaru White Plains. From check in to covering work to be done to wrapping up with a c I have never before had as positive an experience as I do with Subaru White Plains. From check in to covering work to be done to wrapping up with a car wash. Staff is great and very courteous and knowledgeable. They are in a word, great. More