Subaru of Ann Arbor

Went to Subaru of Ann Arbor on 6/6/25 for an oil change and to get the wiper blades replaced. According the the paperwork I received, that is exactly what happened. I drove straight home (not using the wip and to get the wiper blades replaced. According the the paperwork I received, that is exactly what happened. I drove straight home (not using the wipers) and didn't move the car again until 6/9/25 when I drove it to Safelite Autoglass to get a stone chip repaired in the windshield. The service tech asked me if I wanted him to replace the wiper blades because the driver's side was almost completely torn off! He brought me back to see the car and I took photos of the blades that were supposedly replaced 72 hours prior. When we called to ask what happened, their response was that the autoglass repair shops always try and sell you new blades when you get the windshield repaired. It's not reasonable to assume that the damage done to the wiper was new and occurred while the car was sitting at my house for roughly 72 hours in average temps and conditions. I don't have a clue what other reason they could justify the implication that Safelite erroneously said the blades needed to be replaced if they didn't. I live roughly 30 miles from this dealership and cannot take off work AGAIN to go down there and have them replace what they said they already replaced a few days ago. I'm thankful Safelite noticed the problem before I set out into Canada the day after tomorrow with faulty blades. The service advisor, Joshua, also wrote in a text message, "I did not even charge you for the wiper blades..." He did not charge me because the car was still covered under the initial warranty with less than 30,000 miles on the car. More

I came in, checked out forester wanted to buy, i'm pre approved salesman was suppose to call me friday with details on color and bottom line paper work and never did. guess you people don't want to really approved salesman was suppose to call me friday with details on color and bottom line paper work and never did. guess you people don't want to really want to sells cars.salesman was glenn knight More

Subaru of Ann Arbor did a great job. I love my new Impreza. Glen my sales person was great to work with! I love my new Impreza. Glen my sales person was great to work with! More

Everyone and everything was very clean and professional. Very knowledgeable about offers and cars they have. Very knowledgeable about offers and cars they have. More

Weston was knowledgeable and helped us immensely on the purchase of our 2025 hybrid Forrester purchase of our 2025 hybrid Forrester More

Our Salesman Nate was very professional and was able to answer any and all questions and concerns about the car. Nate is an excellent Salesman without being pushy. After the Sale everything went very smoot answer any and all questions and concerns about the car. Nate is an excellent Salesman without being pushy. After the Sale everything went very smoothly. We are looking forward to our questions and answers day which we will schedule soon. Again thank you Nate for your help. More

Thank you Nathan Braley sales consultant for your superior customer service, positive attitude, being so nice!….and going out of your way to make my deal happen…and so quickly. I’m so happy with my superior customer service, positive attitude, being so nice!….and going out of your way to make my deal happen…and so quickly. I’m so happy with my Subaru Crosstrek! Excellent company to do business with. Lil Deyer Norton Shores, Mi. More

Purchased a 2017 Subaru forester 10 days ago, battery needs replacing, spoke to the sales manager and was told it passed initial inspection and there was nothing they could do. Be very careful! Gave us n needs replacing, spoke to the sales manager and was told it passed initial inspection and there was nothing they could do. Be very careful! Gave us next to nothing for our trade also. More

We had excellent service provided by Sharif Thabata, Sales & Leasing Consultant. Sharif guided us through obtaining our 2025 Subaru Forester. Sales & Leasing Consultant. Sharif guided us through obtaining our 2025 Subaru Forester. More