Subaru of Cherry Hill

Egregiously Misleading Customer Service I brought my vehicle in to replace a tire on the Friday before Christmas. Before driving to the dealership, I called and asked if they accepted my aft I brought my vehicle in to replace a tire on the Friday before Christmas. Before driving to the dealership, I called and asked if they accepted my aftermarket tire warrenty; the warrenty was issued through Safeguard, and purchased at Glanzman Subaru, The service department told me the Warrenty was accepted and the tire was in stock. After the service was provided I was told that I had to pay out of pocket or leave my vehicle until the dealership received payment. This was the Friday before Christmas. Obviously I had no choice but to pay out of pocket and get my vehicle back. Here’s where you call BS on ‘policy’; credit card companies take 24-48 hours to electronically transfer funds to a retailer - the same terms as he Warrenty company offered. More

Subaru cherry hill service department The service manager misrepresented the service work recommended by the vehicle manufacturer. The additional work was not in the service contract and The service manager misrepresented the service work recommended by the vehicle manufacturer. The additional work was not in the service contract and was completed at additional cost. I would not recommend this service department. More

All Around Excellent Experience My car was totaled in a horrible accident when my previous Subaru was hit from behind. I thank my old Subaru Forester that I am here and able to write My car was totaled in a horrible accident when my previous Subaru was hit from behind. I thank my old Subaru Forester that I am here and able to write this. After that experience I was not physically or mentally prepared to buy a new car....but I had no choice. I knew to look no further than Subaru and from the moment I walked in Nick and Rich made every step of my purchase effortless. They were understanding of my situation......made sure I drove the models I was interested in and helped me in my decision on a 2018 Forester. I could not be happier- they turned my miserable situation into an unbelievably positive experience. When I pulled out in my new Subaru it was the first time I truly smiled since my accident. I would highly recommend Cherry Hill Subaru. More

Wonderful Experience! My wife and I recently purchased our 2 leased vehicles from Peter and walked away with a very positive experience. Buying previously leased vehicles i My wife and I recently purchased our 2 leased vehicles from Peter and walked away with a very positive experience. Buying previously leased vehicles is a few hour process and Peter provided a comfortable environment and even fed us lunch both times! Subaru of Cherry Hill is an hour away from where we live, but is worth the trip for purchasing a Subaru vehicle. The sales people are not pushy and gimmicky like other dealerships; I understand they are sales people, but Peter, Rich and Subaru of Cherry Hill do it right. I will be back to this dealership to purchase my next Subaru! More

A Quality Experience Our salesman, Damon Shirdan, was very friendly and professional, and answered all of our questions. He encouraged us to look around at the different m Our salesman, Damon Shirdan, was very friendly and professional, and answered all of our questions. He encouraged us to look around at the different models. There was no pressure at all. He thoroughly explained the differences. All of the people we dealt with at Cherry Hill Subaru were very friendly and professional. More