Subaru of Clear Lake

Michelle Cortez always makes me feel comfortable from the moment I pull into her drive. She greets me with a smile and respects my time. Her professionalism is not only a standard that I've grown to know but moment I pull into her drive. She greets me with a smile and respects my time. Her professionalism is not only a standard that I've grown to know but to expect when I visit the service department at Subaru of Clear Lake! She keeps me informed during my visit and is quick to let me know if any issues arise during the certified technicians inspection of my Outback. Needless to say, my experience with Michelle is stellar. Her attention to detail and ability to listen to exactly what I'm saying is impeccable. She give me what I need! Trust. Reliability. Thank you Michelle for your continued extraordinary service to me and my family. More

Consistently quick, efficient and economical service and pricing. Made the process seamless. Good job! Thanks pricing. Made the process seamless. Good job! Thanks More

We were treated with Absolute respect and they had a We were treated with Absolute respect and they had a comfortable lounge for us with drinks and snacks while we waited. We were treated with Absolute respect and they had a comfortable lounge for us with drinks and snacks while we waited. More

Service was great and Jose very helpful and kept me informed of the status very helpful informed of the status very helpful More

Sales guy was excellent and very responsive to my emails., even on a Sunday. End emails., even on a Sunday. End More

The folks @ this dealership are committed to the satisfaction of their customers; I have had NOTHING but excellent treatment from Clear Lake Subaru from my Service Advisor Michelle Cortez & my sales satisfaction of their customers; I have had NOTHING but excellent treatment from Clear Lake Subaru from my Service Advisor Michelle Cortez & my salesman Robbie Dominguez. This is why I feel extremely comfortable recommending this dealership to anyone who is looking @ a new car. More

They are attentive, but I feel like they definitely work hard at attempting to upsell unnecessary services on highly expensive engine parts, and expensive labor charges. hard at attempting to upsell unnecessary services on highly expensive engine parts, and expensive labor charges. More

I thought this was going to be a bad experience but was surprised by the service. About 4 years ago, I went to this Subaru because my wrx engine was stuttering. The service department said I needed a new surprised by the service. About 4 years ago, I went to this Subaru because my wrx engine was stuttering. The service department said I needed a new engine. $10k later, the new engine still had the same problem. It turned out to be a faulty spark plug wire. That's when I lost my trust in the service department. This time, I went in and thet told me I had several bad sensors. I checked the sensors myself and thought they were OK. I confronted the service department and they assured me that it was the sensors. I did not believe them. I left not knowing what I was going to do, but then the service manager called me several minutes after I left the dealership and told me to bring it back. . I was not clear what was going to happen. It turns out they were right. They fixed my problemb and now my wife's Forester is working as it should. I really appreciate the manager going out of his way and reaching out to me to help. That's what matter to me the most. More

I think Subaru Clear Lake service did an outstanding job for us. I will certainly be Back. The facility it was clean the people were very polite and I think they did an outstanding job for us. I will certainly be Back. The facility it was clean the people were very polite and I think they did an outstanding job More

Excellent communication and efficient service for a reasonable price make for a consistently positive experience. reasonable price make for a consistently positive experience. More