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Subaru of Clear Lake

Houston, TX

4.8
1,611 Reviews

15121 Gulf Freeway

Houston, TX

77034

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1,611 Reviews of Subaru of Clear Lake

June 28, 2018

Service completed without a hitch! I drove up and parked inside the garage and service was completed within an hour. Everything was explained to me in language I could easily understan More

by Rose Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex De La Peña
Jun 29, 2018 -

Subaru of Clear Lake responded

Thank you, Rose! We're glad everything was completed quickly and to your satisfaction!

June 28, 2018

No appointment and still quick service It was just a very easy stop on the way home - short wait time. Also, I requested new wipers and they said it wasn't necessary, just cleaned them. More

by JULIE29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex De La Peña, David Rudie
Jun 29, 2018 -

Subaru of Clear Lake responded

Thanks, Julie; we're glad we could help!

June 28, 2018

Best Experience, EVER! Everyone was so nice at Lithia! They did not pressure me while I was in the store, or hound me by phone. They just let me make the right decision! I w More

by KNAPP16450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone was so nice to me during the whole process! Robbie was so patient with me during my decision making. He never pressured me one time and I really appreciated that! {Of course I made the correct decision!:o)}, Michelle Cortez, Robbie Dominguez, Tim Spokony, Kevin Brunetti, Robert Ernie Lee
Jun 29, 2018 -

Subaru of Clear Lake responded

Thank you, KNAPP16450! We're glad you found our staff to be so supportive during your visit. We appreciate your recommendation!

June 28, 2018

Very quick and efficient The dealership in Clear Lake was Quick and Efficient. This is the second time I have had the car's oil changed and both times the dealership was frie More

by Renee Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Carnovale, Michelle Cortez, Robbie Dominguez, Andrew Spence
Jun 29, 2018 -

Subaru of Clear Lake responded

Thank you, Renee! We're glad to hear you had a friendly and efficient visit to our dealership! We hope to see you again!

June 28, 2018

New Subaru Entire dealership is clean, has friendly personnel, easy to get routine maintenance done and has quality cars (Outback). Have had no complaints with More

by CTABATA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Dominguez, Courtney Simon-Morelle, Alex De La Peña
Jun 29, 2018 -

Subaru of Clear Lake responded

Thank you! We're glad you enjoyed your visit to Subaru of Clear Lake!

June 28, 2018

Good experience I went to this subaru dealer for tire pressure light. The tech did the inspection and found out the problem was the sensor, which was then replaced. O More

by YD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Balitaan
Jun 29, 2018 -

Subaru of Clear Lake responded

Thank you, YD! We're glad to hear you had a good experience!

June 13, 2018

Very disappointing experience This dealership has no regard for anyone’s time. I'm very very dissappointed with my brother and I’s experience here. Will not shop or recommend anyon More

by RoxyRivas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earl Balitaan
Jun 13, 2018 -

Subaru of Clear Lake responded

Thank you for bringing this issue to our attention, RoxyRivas2. We apologize for any inconvenience this issue caused you. It is always our goal for all of our customers to leave our dealership happy. If you could, please reach out to us at (281) 971-9351 to discuss this matter in more detail. Thank you.

June 13, 2018

Good experience Overall good experience. First maintenance visit since buying my used car. Fast and efficient. My only complaint is they can come across a little dism More

by Kat22
Recommend Dealer
Yes
Employees Worked With
David Rudie
Jun 13, 2018 -

Subaru of Clear Lake responded

Thank you, Kat22! We appreciate your honest feedback. If you need anything else, please let us know.

June 07, 2018

Highly recommended Very responsive to my concerns, very fast and efficient. Always had a good experience here. Alex was especially helpful with pairing my phone to the More

by marmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex De La Peña
Jun 08, 2018 -

Subaru of Clear Lake responded

Thanks, marmer. We are always happy to help and love hearing when our customers have a wonderful experience. Be sure to come back for any other vehicle needs.

May 30, 2018

Good service. Great service. Found all 4 tires inflated to 50 psi (216 mi) by NTW service center. Should be 33/32. Reduced pressure and Tire alarm extinguished. More

by cob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon, Michelle Cortez
Jun 01, 2018 -

Subaru of Clear Lake responded

Thank you, co boyle; we appreciate your feedback.

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