
Subaru of Clear Lake
Houston, TX
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1,625 Reviews of Subaru of Clear Lake
Good communication and friendly service. Although there was an unexpected breakage of a part, it was fixed at no additional cost and a loaner car was offered. When I declined the loaner car Although there was an unexpected breakage of a part, it was fixed at no additional cost and a loaner car was offered. When I declined the loaner car, the dealership also offered an Uber to take me home. More
**IF I COULD GIVE ONE STAR I WOULD** I tried to deal with Earl Balitaan on purchasing a pre-owned Subaru. On BOTH occasions, he was short and curt with his responses to my cash offer and eventually told with Earl Balitaan on purchasing a pre-owned Subaru. On BOTH occasions, he was short and curt with his responses to my cash offer and eventually told me that it "sounds like you need to increase your budget". I asked him to stop emailing me and he continued to send one line messages such as "ok" and "sounds good" being SUPER passive aggressive. Very unprofessional and I will never do business at this dealership, if it's with Earl. I have also let anyone I know about the level of unprofessionalism. Not sure how they make money when members of their sales team have time to harass potential new customers. Absolutely RIDICULOUS. More
fast service, excellent waiting room, constant communication. it never felt like you were left unattended. would recommend this service garage to anyone. communication. it never felt like you were left unattended. would recommend this service garage to anyone. More
Definitely a 5-star experience. This is my second Outback and the 1st purchased at Subaru Clear Lake. Andy Hollister listened to what I was looking for and took the time to show me This is my second Outback and the 1st purchased at Subaru Clear Lake. Andy Hollister listened to what I was looking for and took the time to show me various models allowing me to make an educated decision. I wasn't sure if I wanted to make payments again, but he worked with me on the numbers. Outback's have a high safety rating so my insurance didn't go up much and I was able to close on my new 2025 Outback! I'm very happy. More
Josiah, our sales rep, and AT, our finance advisor, were both extremely helpful to us with the car buying process. Both were knowledgeable and extremely courteous. both extremely helpful to us with the car buying process. Both were knowledgeable and extremely courteous. More
Bought our vehicle here and our salesman was great. Just brought our Outback back for her 6 month checkup & service was efficient. We highly recommend service & sales at Subaru of Clear Lake. Just brought our Outback back for her 6 month checkup & service was efficient. We highly recommend service & sales at Subaru of Clear Lake. More