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Subaru of Columbia - Service Center

Columbia, MO

4.8
534 Reviews

534 Reviews of Subaru of Columbia - Service Center

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August 23, 2025

Great dealership and good service. The dealership was very timely on getting me in to have my vehicle serviced and the store was very clean and comfortable.. More

by ledborges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Excellent service. Very friendly and professional. They helped us out with an issue not covered by our warranty. More

by 2301HB
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Always friendly courteous and professional people. Helpful as informative about what’s happening with your car More

by MOONBEAMS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Our service representative, Jonathan, at the Subaru dealership in Columbia Mo, was very helpful to us. He was a very new employee at the time and we were dealing with a complicated situation with Subar More

by LOYDCRASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
August 20, 2025

They provided an oil change in the timeframe indicated but had a little confusion with cost. They adjusted cost accordingly. Overall great service and hospitality. More

by tckccox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Subaru of Columbia serviced out Subaru in a timely manner. They were friendly and helpful. More

by LASHANDJOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

manner and got me back on the roadthe work i needed done was finished in a timely More

by PKNOPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

I felt so welcomed and care for at Subaru of Columbia. They wiped the “stereotype salesman” right off the board and truly was genuine! More

by erinmontesdevigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Longest oil change and tire rotation I've ever had just shy of 3 hours. Good thing I noticed it was completed in the lot. i addressed this and asked how long it had been done. He said sorry we are busy. N More

by avhentges
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department employee not listed he was behind the register that day
August 16, 2025

We are happy to have our cars serviced at Subaru of Columbia. Prompt, professional, honest and thorough. Couldn't be happier! More

by AAlofs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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