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Subaru of Columbia - Service Center

Columbia, MO

4.8
427 Reviews

427 Reviews of Subaru of Columbia - Service Center

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February 12, 2025

The only reason I gave a 4 star was due to there not being any shuttle service on the weekend, I feel this could be beneficial with enforced guidelines of to and from home or to and from work only. Also More

by cartercomplex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Meredith and her team are excellent communicators. They do a phenomenal job of keeping me aware of the problems my car is having. They also are kind and clear when it comes to explaining the issue and More

by AMROGERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith
February 09, 2025

My twenty fifteen Subaru Outback is given the same considerations as a recent new car purchase every time it rolls through the doors of Subaru of Columbia. And they’re nice to me as well. More

by JOHNSTSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Got me in quickly for a broken radiator. Kept me updated on the progress. River is always very nice and helpful. More

by MELMARIE1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Thanks for your help with the battery. I will continue to have service for our Subarus. More

by LMTUTTLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

River was very quick to respond to my questions, and very helpful. Everyone was friendly and they got my warranty work done quickly. More

by CAITHULL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Shanna is terrific! Friendly and helpful and the service was done promptly and with thorough explantations. All the staff at Subaru are friendly and helpful. More

by LANDJMILYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

River answered all of our questions and reviewed the work done so we new what was happening with our vehicles More

by MBRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Very fast service with friendly staff had me in and out in less than 15 minutes More

by LLOYDPERRIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I was concerned about the change in ownership, but the employees I encountered assured me good service and trustworthy people would be continued More

by SFFORTUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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